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Platform - Billing Experience - Senior Software Engineer

United States

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

The Platform Billing team’s mission is to provide a simple, transparent, and flexible SaaS billing experience based on the consumption of cloud resources and other Elastic services. The Elastic Cloud service is operated at a global scale - across all top 3 public cloud providers, in more than 50 regions across the world, hosting mission-critical workloads for customers in every industry. The Billing team sits at the heart of Elastic’s business strategy, enabling the company to grow by developing capabilities like usage-based metering, consumption billing, and marketplace integrations.

Our team builds the systems responsible for billing our Cloud customers end-to-end. We collect millions of usage data points from distributed sources across AWS, GCP and Azure, which we use to calculate bills for our customers. We then make this information available to internal and external clients via API integrations and UI presentations.

We are looking for a Software Engineer to help us make an immediate impact on our monetization strategy. You will work alongside a distributed team to craft billing models that drive the growth of our Cloud products. You will learn how to meter and bill distributed applications using the Elastic Stack. This role will require collaboration with Product Managers, Designers, and other Developers to achieve our goals.

What You Will Be Doing:
  • Implement features and execute on the roadmap for the Billing area of the Cloud. This includes working on the parts of the codebase that bring in monthly subscription revenue from thousands of Elasticsearch Service users.
  • Build scalable solutions and expose them via elegant REST APIs to deliver the best payments experience for the Elasticsearch Service.
  • Add features to the backend services in Python that uses Elasticsearch.
  • Collaborate with other Elastic engineering teams to develop scalable, automated solutions that drive our SaaS business.
  • Be hands-on with the codebase. Review work done by your peers, and provide constructive feedback.
  • Work on crafting a stable, scalable, and reliable ingestion pipeline built using Elastic products to harvest usage data from multiple products.
  • Use Elasticsearch and Kibana to aggregate data for billing and usage reporting purposes.
  • Participate in the operation of an always-on service, maintaining a high level of observability.
  • Grow and share your interest in technical outreach (blog posts, tech papers, conference speaking, etc.).
  • Participate in the team's on-call rotation.
What You Will Bring:
  • Proven experience (3+ years) with a track record of delivering high-quality code, preferably in Python.
  • Deep understanding of distributed systems and communication between services.
  • You care deeply about the design and quality of the features you ship.
  • Experience using Elasticsearch and/or Postgres in your application as a data store and analytics engine.
  • Experience or interest in working on SaaS billing or metering systems.
  • Strong communication and problem-solving skills.
  • Ability to work autonomously in a globally distributed team.
  • You love working with a diverse, worldwide team in a distributed work environment.


Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.  

The typical starting salary range for new hires in this role is listed below.  In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. 

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.  

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program.  Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$133,100 - $210,600 USD

The typical starting salary range for this role in the select locations listed above is:

$159,900 - $252,900 USD

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

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