Platform - Platform Services - Software Development Manager

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role

Elastic is looking for an Engineering Manager to lead our Elastic Cloud Platform Services team. The team is responsible for providing Elastic engineering teams with the capabilities and services required for deploying and orchestrating Elastic’s applications in our SaaS platform and making them accessible to our customers. 

You will be responsible for building mission critical services for our SaaS platform, including building Kubernetes controllers, integrating with major cloud providers, and applying GitOps practices using Argo CD while working in a highly scalable SaaS environment. You’ll also get to work with engineers from other teams to build new features and capabilities.

What You Will Be Doing

• Lead a team of talented engineers across different timezones, providing mentorship, guidance, and support to ensure their and the team’s success
• Manage and build the team’s roadmap in collaboration with the product management team and tech leads; ensure requirements and the “why” are clear
• Ensure the quality and maintainability of the deliverables of the team and actively participate in code reviews
• Collaborate with leaders and stakeholders from other engineering teams to effectively execute cross-team efforts
• Improve engineering standards, processes, and ensure the engineering culture in the team is good
• Work closely with engineering teams across Elastic, understand their needs, and provide them with world-class capabilities and support
• Foster a culture of inclusiveness, mutual respect, and collaborative decision-making
• Identify staffing requirements and help drive the hiring strategy and recruitment for the team and attract and hire top talent
• Provide mentorship and support the development and training of team members through regular performance evaluations

What You Bring

• 2+ years(s) of experience leading a team of software engineers
• Experience leading engineering projects, ideally in a SaaS environment
• Experience with performance management (promotions, PIPs, development plans, terminations)
• Experience as a hands-on software engineer and strength in computer science and distributed systems fundamentals to understand the engineering work that is going on in your team
• A compassionate approach to communication and a genuine interest in the success and growth of the people you work with
• Ability to communicate well with individuals and groups to accomplish a common set of goals

Bonus Points

• Experience working in a remote environment
• Experience developing distributed systems, Kubernetes Operators/Controllers, and usage of Cloud service providers.
• You have the willingness and capability of diving into how technically things work with the ability to question architecture decisions and provide guidance where needed

Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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