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Intake Coordinator (Bilingual Preferred)

San Leandro, CA

Position Title: Intake Coordinator (Bilingual Preferred) 

      *See Accepted Languages Listed Below

Division: Early Start- Intake and Assessment

Bilingual Salary: $2,489.22 - $3,620.41 Bi-weekly / $64,719.72 - $94,130.66 Annual

Non-Bilingual Salary: $2,369.22 - 3,500.41 Bi-weekly / $61,599.72 - $91,010.66 Annual

The Regional Center of the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCEB provides intake, assessment, diagnosis, and coordinates community-based services for over 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties. 

RCEB envisions a future where persons with developmental disabilities are truly a part of the community. Persons with developmental disabilities receive supports and services they need to succeed. The supports and services change as the need changes.

In our dream, children with developmental disabilities live with families in typical communities. Many choose to attend their neighborhood schools and play with neighborhood friends. Adults with developmental disabilities live in the residence of their choice – with family members, with friends, or with their spouse / significant other. They engage in activities of their choice – work, volunteering, education, training, or leisure. They have meaningful relationships with friends and coworkers and are seen as valuable, contributing members of their communities.

SPECIFIC DUTIES:

  1. Receives all referrals to RCEB from parents, professionals and the general public.
  2. Provides information services to the community and families who have been referred.
  3. Compiles and mails out informational packets prior to assessment.
  4. Tracks medical records and other reports requested by RCEB for the intake process and establishes the initial database for potential consumers of the agency.
  5. Coordinates with supervisor in assigning appropriate referrals to assessment staff who will follow up with and complete the eligibility process.
  6. Reviews reports and medical records received to alert other staff to eligibility questions.
  7. On assignment participates in community outreach and education activities.
  8. Assists in coordinating resource information within the Regional Center.
  9. Assists in gathering statistics related to intake and assessment processes.
  10. Completes required reports, recording and forms.
  11. Completes special agency assignments when requested.
  12. May assist in conducting orientation sessions and support groups to new consumers/families.

MINIMUM QUALIFICATIONS:

  1. BA/BS Degree in human services or related field OR BA/BS degree and 2 years of experience providing similar functions in a human services agency.
  2. Parent of a child with special needs encouraged to apply.
  3. Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.
  4. Written and oral fluency in English and one of the following languages preferred: Spanish, Korean, Tagalog, Vietnamese, Cantonese or Mandarin*.

BENEFITS:

At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:

  • 3 weeks paid vacation + 12 sick days
  • 13 paid holidays + 3 floating holidays
  • Multiple options for medical care (including Kaiser at 100% employer paid for employee)
  • Dental and vision plans
  • CalPERs Retirement (pension),
  • Student Loan Forgiveness*
  • Flex schedule, if applicable
  • Work at Home schedules, if applicable
  • Employee Assistance Program, including mental health care

 

*The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.

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