Compliance Manager

POSITION:            Compliance Manager

SALARY:               $3,737.15 - $5,521 Biweekly / $97,165.90 - $143,558.48 Annual

REPORTS:            Executive Director

LOCATION:           San Leandro, CA

The Regional Center of the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCEB provides intake, assessment, diagnosis, and coordinates community-based services for over 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties. 

RCEB envisions a future where persons with developmental disabilities are truly a part of the community. Persons with developmental disabilities receive supports and services they need to succeed. The supports and services change as the need changes.

In our dream, children with developmental disabilities live with families in typical communities. Many choose to attend their neighborhood schools and play with neighborhood friends. Adults with developmental disabilities live in the residence of their choice – with family members, with friends, or with their spouse / significant other. They engage in activities of their choice – work, volunteering, education, training, or leisure. They have meaningful relationships with friends and coworkers and are seen as valuable, contributing members of their communities.

ROLE DESCRIPTION:

As the Compliance Manager, you will play a crucial role in ensuring the Regional Center of the East Bay (RCEB) adheres to legal regulation and ethical guidelines through policy implementation, recommending control measures and remaining compliant with existing legislation and remaining updated on new legislative requirements.  This role will additionally oversee implementation of the Public Records Act, HIPAA and Medicaid/Medi-Cal contract requirements, contractual obligations with the California Department of Developmental Services (DDS), the Appeals/Fair Hearing team and other duties as assigned. This position will report into a member of the Senior Management Team and liaise with management, staff, stakeholders and partners to mitigate risk and ensure contractual and regulatory compliance.

DUTIES AND RESPONSIBILITIES:

Regulatory Compliance & Policy Development

• Develop and implement compliance policies and procedures in alignment with federal, state, and local laws, including, but not limited to, HIPAA, Medicaid/Medi-Cal, the Lanterman Act, service contracts, memoranda with partners, service agreements, contracts with DDS, etc.
• Identify, assess and mitigate compliance risks and report on activities to management. 
• Serve as liaison with regulatory agencies to ensure compliance with California Public Records Act (PRA) requests, whistleblower 4731 Complaint reports, and contractual obligations; and develop and maintain document retention policies.
• Assess gaps in organizational compliance and create and deliver appropriate training to educate employees.
• Investigate potential compliance violations, and implement appropriate corrective action
• Oversee and track regulatory reporting processes, facilitating communication with RCEB and oversight agencies.
• Liaise with insurance and coordinate responses and retain necessary documentation for litigation within the required time period.
• Maintain secure and effective whistleblower reporting systems, ensuring confidentiality and protection from retaliation.
• Lead security awareness initiatives to protect sensitive information and ensure best practices are followed across the organization.
• Assist in the performance contract development and monitoring with DDS.
• Perform other duties as assigned.

Risk Assessment & Audits

• Lead HIPAA, Risk, Security and ad hoc compliance audits, risk assessments, and compliance evaluations to identify vulnerabilities and recommend corrective actions.
• Oversee fraud prevention strategies and confidential reporting mechanisms, ensuring protections for whistleblowers.
• Ensure contract monitoring and program financial recommendations to mitigate risks associated with improper fund allocations and/or regulatory violations.

Investigations & Reporting

• Conduct and oversee investigations related to regulatory violations, contract breaches, and non-compliance issues.
• Maintain detailed records of compliance concerns and ensure timely resolution.
• Ensure HIPAA compliance related to data privacy, security, and breach reporting.
• Collaborate with IT and administration to enhance security awareness and protect electronic records.
• Develop and conduct training programs related to HIPAA and contract development and monitoring to promote compliance and ethical practices across RCEB.

MINIMUM QUALIFICATIONS:

Education:

• Bachelor’s degree in Public Administration, Business Administration, Organizational Development, Compliance, or a related field preferred. Additional relevant experience may be substituted for a degree.

Experience and Capabilities:

• Minimum of three (3) years of experience in compliance, private sector, State and Federal health policy, fiscal oversight, grant management, contract negotiations, or quality assurance in a supervisory or administrative capacity.
• Background and experience in regulatory compliance related to private, State, and Federal funding regulations.
• Experience in program development, financial tracking, budget analysis, and contract compliance within a government or nonprofit setting.
• Experience with data analysis and working with metrics to determine program effectiveness. 
• Experience managing contracts, overseeing program budgets, and ensuring financial compliance.
• Ability to develop policies and procedures, conduct risk assessments, and lead compliance training.
• Demonstrated ability to integrate diversity, equity, and inclusion (DEI) principles into compliance programs.
• Familiarity with contract negotiations and vendor compliance oversight.
• Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.

BENEFITS:

At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:

• 3 weeks paid vacation + 12 sick days
• 14 paid holidays + 3 floating holidays
• Multiple options for medical care (including Kaiser at 100% employer paid for employee)
• Dental and vision plans
• CalPERs Retirement (pension),
• Student Loan Forgiveness*
• Flex schedule, if applicable
• Work at Home schedules, if applicable
• Employee Assistance Program, including mental health care

*The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.