Job Application for Quality Assurance Specialist at Regional Center of the East Bay

Salary Range: $3,031.64 - $4,479.11 Bi-weekly / $78,822.64 - $116,456.86 Annual

Summary of the Position:

Under general direction, this position is responsible for actively participating in RCEB’s Quality Assurance Plan. This position includes working collaboratively with providers, RCEB employees, and the people our agency supports.

Provide consultation and technical assistance regarding policies, procedures, standards and regulations to vendored homes, programs, and RCEB Employees.
Coordinate the monitoring and review of vendored services being provided to the people RCEB serves.
Conduct site visits; including Health and Safety “checks”.
Review programs and records for Title 17 regulation compliance.
Meet with providers of services and discuss the strengths and challenges of their program.
Observe and interview employees of programs to determine knowledge of the supports and services being provided.
Interact with people receiving supports to determine their contentment with the supports they receive.
With vendors, create and monitor plans addressing noted issues and substantial inadequacies.
Participate in interagency meetings to support consistency and quality improvement.
Work in collaboration with Community Care Licensing.
Participate in identifying training needs for vendors and providing trainings.
Support RCEB activities for HCBS Compliance.
Follow up with reported complaints and concerns made about providers.
Assists with Special Incident Report follow up.
Other related duties as assigned.

MINIMUM QUALIFICATIONS:

Bachelor’s degree with four years paid experience as a case manager supporting people with intellectual and developmental disabilities (or) Bachelor’s degree with four years paid experience managing a program providing residential and living supports to people with IDD.
Knowledge of Title 17 and 22 as it relates to the provision of quality services to the individuals served by RCEB preferred.
Excellent organizational skills and ability to develop a course of action with follow through within timeframes.
Ability to build collaborative relationships; at times in adversarial situations.
Automobile and valid driver’s license.
Have an understanding of Person Centered Thinking.
Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.

BENEFITS:

At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:

3 weeks paid vacation + 12 sick days
13 paid holidays + 3 floating holidays
Multiple options for medical care (including Kaiser at 100% employer paid for employee)
Dental and vision plans
CalPERs Retirement (pension)
Tuition Reimbursement
Student Loan Forgiveness*
Flex schedule, if applicable
Work at Home schedules, if applicable
Employee Assistance Program, including mental health care

*The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.

Create a Job Alert

Interested in building your career at Regional Center of the East Bay? Get future opportunities sent straight to your email.

First Name

Last Name

Country

Phone

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Home Address:

Street, City, State, Zip Code

How did you hear about RCEB and our current job opening?

If you know someone who works at RCEB currently, please provide their name.

On what date would you be available for work?

If hired, can you present evidence of your U.S. citizenship or proof of your legal right to live and work in this country?

Select...

Are you at least 18 years old?

Select...

(If under 18, hire is subject to verification that you are of minimum legal age.)

Have you ever applied to or worked for RCEB before?

If yes, when?

Do you own or have unlimited access to an automobile?

Select...

Do you have a valid driver’s license and applicable car insurance?

Select...

High School Name and Location of School:

Did you graduate with your diploma?

Select...

College/University Name and Location of School:

Did you graduate from undergrad?

Select...

Bachelors Degree Type (specify field of study)

Please provide what specific field the degree is in. Example: BA in Social Work

Graduate School Name and Location of School:

Did you complete your degree?

Select...

Masters Degree Type (specify field of study)

Please provide what specific field the degree is in. Example: MSW

Describe any specialized training, research work, skills, etc. that you feel will be helpful to us in considering your application:

Indicate any foreign language(s) you speak

Please list any language(s) you are fluent/able to communicate in.

Do you have a membership in any professional or civic organization?

You may exclude those which reveal sex, race, religion, national origin, age, ancestry, handicap, or other protected status.

Name of License/Certification (if applicable to job)

Only answer if applicable to the job you are applying for. Roles requiring a license/certification include Nurse, Psychologist, and Physician.

License/Certification Issuing State:

Has your license/certification ever been revoked or suspended?

If yes, state reason(s), date of revocation or suspension, and date of reinstatement:

Employer #1: Name of Most Recent Employer

EMPLOYMENT HISTORY

(List all present and past employment starting with your present or most recent employer)

Employer #1: Your Position and Duties

Employer #1: Dates of Employment (from MM/YY-MM/YY)

Employer #1: Reason for Leaving

Employer # 2: Name of Employer