HR Business Partner

Relay, a Raleigh-based tech startup, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for an HR Business Partner to join our People Services team who will thrive in a dynamic high-growth start-up environment. 

Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry. What is it? A simple, rugged, internet-enabled smart-device, and all the software that runs with it, for B2B clients and frontline workers across multiple industries and verticals. We've achieved proven product-market fit with a user experience that solves real-world customer pain and unlocks new capabilities.

We are expanding our People Services team to support this growth. We are seeking an experienced and strategic Senior Manager, People Services who will serve our growing business in a strategic HR Business Partner (HRBP) role to drive key HR initiatives within our dynamic technology organization. This role will play a critical part in shaping and executing HR strategies that align with business goals, focusing on Employee Relations, Compensation, Performance Management, and Leadership Development, with a specialization in Learning and Development. The HRBP will serve as a trusted advisor to senior leaders, ensuring the implementation of best-in-class people practices that foster a high-performance culture.

Our team operates in a high in-office culture. This role is based in our Raleigh, NC headquarters and will be an in-office position with an average of 4-5 days per week in the office to best support rapid and deep relationship building, collaboration, and bias to action.

Key Responsibilities:

• Partner with business leaders to develop and execute HR strategies that support organizational objectives.
• Provide guidance on Employee Relations matters, ensuring fair and consistent application of policies.
• Oversee Compensation strategies to attract, retain, reward, and motivate top talent while ensuring market competitiveness.
• Lead Performance Management initiatives, driving a culture of continuous feedback and accountability.
• Design and implement Learning and Development programs for new managers and Senior Leaders to enhance leadership capabilities and business impact.
• Collaborate with cross-functional teams to develop and execute talent management and succession planning strategies.
• Analyze HR metrics and data to inform decision-making and improve overall employee experience.
• Drive change management efforts and support business transformations through effective HR interventions.
• Ensure compliance with employment laws and company policies while mitigating HR-related risks.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree preferred.
• 8+ years of progressive HR experience, with at least 3 years in a senior HRBP role within the technology sector.
• Strong expertise in Employee Relations, Compensation, Performance Management, Change Management and Leadership Development.
• Proven track record of designing and implementing Learning and Development programs for managers and senior leaders.
• Ability to influence and partner with senior leadership to drive and lead through organizational change.
• Strong analytical and problem-solving skills with experience leveraging HR metrics.
• Excellent communication and interpersonal skills with the ability to build relationships across all levels of the organization.
• Experience working in a fast-paced, high-growth environment with a focus on innovation and continuous improvement.

Why Join Us?

• Opportunity to impact and shape the HR strategy within a leading technology company.
• A culture that values innovation, collaboration, and continuous learning - we value pace over perfection and truly have a bias to action, learn and iterate.
• Competitive compensation and benefits package.
• Career growth opportunities in a rapidly evolving industry.

About us: Relay culture, benefits & perks:

First and foremost our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can do the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

The Relay Hybrid Work Model

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be long-term relational partners versus transactional vendors to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role. 

Internally, Relayers endeavor to build authentic, caring, and trusted relationships with each other.

With these principles in mind, and because we believe relationships are formed more quickly and deeply in-person, we greatly value the power of collaborating together with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office.

Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week with some roles requiring additional days.