Relay Launchpad Intern - Sales Intern

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem.

With a staggering 461% three-year revenue growth rate, Raleigh, NC-based Relay was recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. 

We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

Why Join Relay?

• A Proven Winner: Join a hyper-growth company trusted by over 40 of the Fortune 500 and a dozen of the Fortune 100.
• High Value, High Impact: With 47% of our revenue coming from $100K+ ARR customers and a 135% Net Revenue Retention (NRR), you will be joining a company rooted in value creation.
• Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, which has seen 500% YoY growth.
• World-Class Leadership: Our already stellar C-suite has been bolstered by leaders to help us scale toward our next major milestones.
• The Relay Culture: Work from our amenity-rich Raleigh campus (fitness center, sports courts) with 100% paid health insurance and a team dedicated to "Best Work In My Life" (BWIML).

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

We are looking for a motivated and ambitious final year undergraduate student to join our Sales team for a paid Sales Internship. This is for the Spring semester but may continue into the Fall semester. High performing Relayers hired as Launchpad Interns will receive consideration for potential full-time roles after graduation, depending on the needs of the business. 

As a key member of our Sales department, you will play a crucial role in supporting various operational functions including account research, market research, lead generation, data analysis, and data entry. 

This internship offers an excellent opportunity to gain hands-on experience in prospecting, sales, CRM management, data enhancement tools, startup culture, and industry knowledge, and potential conversion to a full-time position with Relay based on business needs.

Responsibilities:

• Account Research: Conduct in-depth research on potential clients and existing accounts to gather relevant information and insights for the sales team.
• Market Research: Analyze market trends, competitor activities, and customer preferences to identify opportunities for business growth.
• Lead Generation: Assist in identifying and qualifying potential leads through various channels including online research, networking, and cold outreach.
• Data Analysis: Analyze sales and marketing data to track performance metrics, identify trends, and generate actionable insights to optimize strategies.
• Data Entry: Accurately input and maintain data in CRM systems and other databases to ensure data integrity and accessibility for the team.

Experience Gain:

• Prospecting: Learn effective strategies for identifying and approaching potential leads to drive sales opportunities.
• Sales: Gain exposure to the sales process and learn how to effectively communicate with clients to understand their needs and offer solutions.
• CRM Management: Familiarize yourself with customer relationship management (CRM) software and best practices for organizing and managing customer data.
• Data Enhancement Tools: Utilize data enhancement tools and techniques to enrich customer profiles and improve targeting and segmentation.
• Startup Culture: Immerse yourself in a dynamic startup environment and learn firsthand about agile workflows, innovation, and teamwork.
• Industry Knowledge: Develop a comprehensive understanding of the industry landscape, key players, and emerging trends that impact sales and marketing strategies.

Qualifications:

• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent communication and interpersonal skills.
• Detail-oriented with a high level of accuracy in data entry and analysis.
• Familiarity with CRM software is a plus.
• Ability to work independently and collaborate effectively in a team environment.
• A minimum cumulative 3.0 GPA on a 4.0 scale 

This internship offers valuable hands-on experience and the opportunity to contribute to meaningful projects that directly impact the company's success. If you are enthusiastic about sales and marketing operations and eager to learn in a fast-paced startup environment, we encourage you to apply.

Note: This is a paid internship position with flexible hours. You can expect to work hybrid hours with a combination of onsite in our Raleigh office / headquarters for ~10-15 hours per week and remotely.

If you're passionate about technology and excited to join a company that's shaping the future of work, we encourage you to apply by February 13th!