Back to jobs
New

Senior Technical Consultant

Redwood City, CA

 

SENIOR TECHNICAL CONSULTANT

 

Job Description Summary:

 

 

Summary of Duties: Analyzing user needs and software requirements to determine feasibility of design within time and cost constraints. Learning and keeping up to date on the latest product functionality, dependencies, underlying architecture and their operational impact. Supporting, enhancing and fixing solutions that support a rapidly growing business at a massive scale. Researching and developing solutions for customer support cases using extensive product knowledge and troubleshooting techniques. Conferring with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces. Providing input on product and service-related enhancement requests back to Engineering, Product Management, Sales and Marketing teams. Sharing and developing best practices with team members to enhance the quality and efficiency of customer support and contribute to the knowledge base. Consulting with customers about software system design and maintenance. Providing top quality technical support assistance, resulting in high customer satisfaction. Resolving customer technical issues through research, reproduction, and troubleshooting. Providing alternate solutions and exercising independent judgment in developing methods, techniques and evaluation criteria that lead to prompt resolution of issues. Storing, retrieving, and manipulating data for analysis of system capabilities and requirements. Determining methods and procedures on new assignments. Exercising judgment in selecting methods, the evaluating of and adapting of complex techniques, and evaluation criteria for obtaining results. Directing the application of existing principles and guides development of new policies and ideas. Providing post-sale technical expertise during the installation, implementation, and maintenance of Reltio’s products. Providing detailed customer installation requirements and ensuring the product functions according to specifications. Providing follow-up support to Reltio’s sales staff and customer personnel by disseminating technical information on specific applications.

 

Qualifications: Position requires a Bachelor’s degree in Information Systems, Information Technology, Computer Science, Operations (any), Management (any), Engineering (any), Analytics (any), Business (any), Language (any), Telecom, Math, Physics, Electrical/Electronics, or a related field of study AND Five (5) years of experience in the job offered or related occupation in which the required experience was gained. Must also have demonstrated experience with the following: Developing Master Data Management (MDM) software with several full life cycle implementations;

Configuring & validating the Comparator, Match tokens, Match & Merge setup and survivorship rules in MDM; Using ETL tools; Cloud-based infrastructure concepts; Programming/analysis/design with Java, Python, or SQL; Data modeling; and SQS or other messaging systems such as JMS.

 

 

Salary offered for the position is $192,683.00 to $197,683.00/year

 

Primary Work Location:

100 Marine Parkway, Suite 275, Redwood City, CA 94065

100% telecommuting role. Reports to company headquarters in Redwood City, CA. Can work remotely or telecommute.

 

Additional Locations:

N/A

 

Work Shift:

Not Specified

 

CONTACT: To apply, submit a resume to https://www.reltio.com/careers/ OR submit a resume to https://www.caljobs.ca.gov/, OR mail resume to Reltio, Inc., Attn: HR, 100 Marine Parkway, Suite 275, Redwood City, CA 94065. Must reference Job Title & Job Code: 000002. EOE.

At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. 

Overall Market Range

$95,000 - $203,000 USD

Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Create a Job Alert

Interested in building your career at Reltio? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Reltio’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...