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Senior Product Manager, Billing

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

All of our positions are fully remote. You do not have to relocate to join us!

The position

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Product Manager, joining our Product team in the Fintech vertical. As a Fintech Product Manager, you will be a key member of our team of product managers in the billing and pricing, each leading their independent teams yet working within an interconnected scope. You'll have a massive impact on our organisation, and will help create opportunities for millions of people around the world.

As a Senior Product Manager at Remote, you'll be developing and guiding our strategy for one of our key product areas. You'll advance this vision by working with a cross-functional engineering and design group to find our most important problems and shape iterative solutions towards them.

Requirements

  • Experience as a product manager in a high-growth company
  • Experience working in a B2B SaaS environment, ideally in billing, pricing or similar.
  • Great judgment in making both strategic (what to prioritise) and tactical (feature scope) decisions
  • Demonstrable, self-driven results that have moved a product in the right direction
  • A strong sense of product design (UX)
  • A passion for products that just work, even if the problems they solve are boring and complicated
  • Outstanding communication and collaboration skills, including across different departments (e.g. business operations, sales, etc.) to ensure that we satisfy critical customer and business requirements
  • Business-level proficiency in writing and speaking English
  • Bonus: experience working remotely

Key Responsibilities

  • Build solutions in close collaboration with the other members of Billing team
    • Own not just software implementation but the end-to-end experience: Remote delivers value through services powered by both humans and software
    • Lead on solutions with involvement from senior members of the product team. You should be able to work autonomously on simple features and iterations, only needing support to solve complex problems
    • Manage internal expectations for your team's timelines, products, and features
    • Contribute to tactical and strategic decision-making for your business area
    • Collaborate with senior members of the product team to shape cross-department and cross-team solutions
  • Drive Remote in the right direction by building an effective roadmap for your area of the product
    • Collaborate with the Group Product manager and operational stakeholders to create long-term strategic plans for your team
    • Form and share a near-term strategic vision for your product area that incorporates market research, competitive analysis, and other inputs
    • Be the subject matter expert for your product area
    • Contribute to scaling and growth plans for your product area
    • Navigate ambiguity effectively and eliminate distractions to keep the team focused and moving forward.
  • Ship improvements iteratively, challenging yourself and your partners to find minimal solutions to problems
    • Support and lead a product team delivering consistent throughput and return on investment
    • Understand key business KPIs and align your team's work and metrics to directly improve to these
    • Work together with engineers, designers and stakeholders to build solutions to important customer problems
  • Communicate and collaborate internally and externally
    • Contribute to the Product org by sharing your techniques, processes, and learnings
    • Communicate and promote the work of your team and why it matters to customers and internal teams
    • Work asynchronously and transparently
    • Lead on solutions with minimal support or involvement from senior members of the product team. You should be able to work autonomously on simple features and iterations, only needing support to solve complex problems
    • Contribute to tactical and strategic decision-making for your business area
    • Develop into a subject matter expert for understanding, articulating, and solving complex business problems related to our mobile experiences
    • Collaborate effectively with your business stakeholders to define the way forward for the team

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $54,900 to $185,250 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application Process

  1. Interview with recruiter
  2. Interview with hiring manager
  3. Product Deep Dive
  4. Team Interview/s
  5. Interview with Director
  6. Background Check (Veremark)
  7. Offer (shared async)

#LI-DNP

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
  • work from anywhere
  • unlimited personal time off (minimum 4 weeks)
  • quarterly company-wide day off for self care
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

  1. Please fill out the form below and upload your CV with a PDF format.
  2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
  3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

Please note we accept applications on an ongoing basis. 

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When you apply to a job at Remote on this site, the personal data contained in your application will be collected by Remote, which consists in a network of legal entities. However, for data protection purposes the entities in control of all personal data processed in connection with your application are:

  • Remote Europe Holding, B.V., a company registered in the Netherlands under number 7403597, at Kraijenhoffstraat 137A, 1018RG Amsterdam, The Netherlands; and
  • Remote Technology Services, Inc., a company registered in the United States of America under number 7946800 at 1209 Orange St, Wilmington, DE 19801;

collectively referred to as 'Controller'.

Controller’s data protection is handled by our Data Protection Officer, who can be contacted at dpo@remote.com. Your personal data will be processed under Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) for the purposes of managing the Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of GDPR as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be stored with Greenhouse Software, Inc., a cloud services provider located in the USA and engaged by the Controller to help manage its recruitment and hiring process on the Controller’s behalf. Accordingly, if you are located in the EU, your personal data will be transferred to the United States once you submit it through this website. Greenhouse Software, Inc. is an active participant the EU-U.S. Data Privacy Framework program.

If your application is successful, the Controller will make an offer for employment which may be conditional on you passing a few additional checks, such as an ID verification check and employment history check. We conduct these checks via Veremark Ltd (United Kingdom) and Persona Identities, Inc. (USA). You will receive an additional notice if and when the Controller requires these checks.

If you are applying for a position reserved for persons with disabilities, then please be aware that we will ask you to provide documentation to validate your disability status. Your sensitive data will be processed to comply with our legal obligations in the field of employment and social security and social protection law.

Your personal data will be retained by the Controller as long as the Controller determines it is necessary for its legitimate interest under 6(1)(f) of GDPR *(to evaluate your suitability for the role you are applying for) but in any event for no longer than a year.

Under GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data is restricted. You also have the right to object and the right to lodge a complaint with a data protection authority.

Please acknowledge this Privacy notice:


Voluntary Self-Identification Questions

Voluntary Self-Identification

Remote is an Equal Employment Opportunity employer and as such it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences.Through the below self-identification survey, we invite you to share your demographic information.

This information will be used to ensure that our hiring process is inclusive and that people of all backgrounds are represented in our talent pool.

All answers are anonymous and will not be tied to your job application or candidate profile.
The data will be aggregated and only used internally to inform our hiring strategies and processes to ensure we are actively working toward creating access to opportunities among under-represented groups and increasing our teams’ diversity. 

The access to the collected data is limited on a need-to-know basis.
These questions are optional and voluntary, and will not have any impact on hiring outcomes.

Visit the Remote Handbook to read more about how diversity, equity, and inclusion are a way of life at Remote.

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