Pre-sales Technical Solutions Consultant
About Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
All of our positions are fully remote. You do not have to relocate to join us!
What this job can offer you
- As a technically-savvy and business-minded Technical Solutions Consultant you’ll be responsible for partnering with our platform customers, guiding them through technical requirements gathering, scoping, design and delivery of integration solutions related to HR and payroll platform solutions. Your role will be crucial in helping customers maximize the value they derive from our offerings and their existing technical landscape. You will be:
- Working with innovative and complex use cases related to integration needs and opportunities of our customers.
- Acting as a critical thought partner by capturing and sharing high-quality feedback with our Product and Research teams.
- Tackling complex technical problems essential to our customers’ success, working across departments to achieve outstanding results.
What you bring
- Experience in sales engineering or technical solutions consulting within the HR tech, payroll, fintech, or related industries.
- Strong aptitude for translating business needs into impactful technology solutions that create opportunities for customers to maximize business value.
- Proven track record of managing complex technical projects during sales cycles and collaborating with multiple stakeholders.
- Understanding of API specifications and ability to troubleshoot scripting experience
- Proficiency in at least one programming language.
- A commitment to owning challenges end-to-end, with a willingness to acquire any needed skills to support both team and customer success.
- A humble, collaborative attitude, with a focus on empathy and helping others.
- High adaptability, with the ability to prioritize effectively, manage multiple projects simultaneously, and navigate changing environments.
- Writes and speaks fluent English
- It's not required to have experience working remotely, but considered a plus
Key Responsibilities
- Lead technical design sessions and document technical solutions with our prospective and existing platform customers, serving as their technical thought partner in achieving optimal value with Remote
- Analyze business objectives, needs, and requirements to provide tailored technical guidance and leadership through the integration development process
- Proactively advise customers on ways to maximize business impact with technical solutions, accelerating their time to value.
- Responsible for planning, designing, configuring, and testing solution options alongside customers to meet unique technical requirements.
- Support the growth of the Technical Solutions Consulting function by documenting best practices and contributing to internal and external knowledge bases.
- Validate, synthesize, and deliver actionable feedback to the Product and Engineering teams, ensuring continuous improvement of our platform and services.
Practicals
- You'll report to: Director, Solutions Consulting
- Direct reports: none
- Team: Sales - Solutions Consulting - Technical
- Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify;
- Start date: As soon as possible
Remote Compensation Philosophy
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is between $77,500 USD - $138 000 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
Application process
Roughly 5 hours across 6 weeks
- Interview with recruiter
- Interview with future manager
- Interview with team members (no managers present)
- Practical / panel interview
- Prior employment verification check
#LI-DNP
Benefits
- work from anywhere
- unlimited personal time off (minimum 4 weeks)
- quarterly company-wide day off for self care
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
Please note we accept applications on an ongoing basis.
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