Manager, Global Payroll Implementation
About Remote
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
About the role:
This is an exciting time to join Remote and make a personal difference in the global payroll space as a Manager, Global Payroll Implementation, joining our Payroll Implementation team.
As a dynamic and detail-oriented leader, you’ll oversee a team of Global Payroll Leads responsible for the successful onboarding and implementation of new client payrolls across multiple countries. You’ll provide strategic direction, coaching, and operational oversight to ensure payroll implementations are accurate, compliant, and delivered on time — all while driving consistency, efficiency, and innovation in our processes.
You will report to the Senior Director, Payroll Implementation and play a key role in connecting the dots between Sales, Payroll Operations, Product, and Client Experience to ensure seamless transitions from implementation to business-as-usual.
Key Responsibilities:
Leadership & Team Development
- Lead, coach, and mentor the Global Payroll Implementation team — fostering a culture of trust, accountability, and excellence.
- Support the professional growth of team members, identifying development opportunities and promoting collaboration across regions.
- Act as a strategic escalation point for complex implementation issues and ensure timely, effective resolution.
Implementation Oversight
- Own the delivery of global payroll implementation projects, ensuring timelines, quality, and compliance standards are consistently met.
- Monitor progress against KPIs and SLAs, identifying risks early and implementing corrective actions.
- Support team leads and specialists with issue resolution, prioritisation, and workload balancing across multiple projects.
- Ensure smooth transitions between Sales handover, Implementation, and Payroll Operations phases.
Process Excellence & Continuous Improvement
- Standardise and continuously improve global payroll implementation processes, tools, and documentation.
- Partner with cross-functional teams (Product, Payroll Ops, Legal, Customer Success) to enhance workflows, automation, and system integrations.
- Lead or support user acceptance testing (UAT), process validations, and change management initiatives for platform or procedural updates.
- Ensure that implementation documentation, SOPs, and audit trails are accurate, complete, and easily accessible to operational teams.
Stakeholder Management
- Serve as the primary point of contact for key internal stakeholders, ensuring visibility into implementation progress, risks, and performance metrics.
- Collaborate closely with Sales and Customer Success to align implementation readiness and set realistic client expectations.
- Represent the implementation function in internal initiatives, contributing insights to shape global payroll strategy and operational excellence.
About the ideal candidate:
- Extensive experience managing global or regional payroll implementations in a complex, high-growth environment.
- Deep understanding of end-to-end payroll processes, from onboarding to compliance handover.
- Demonstrated ability to lead, coach, and empower high-performing teams — you value autonomy and avoid micromanagement.
- Strong project management and organisational skills; capable of balancing multiple priorities and deadlines.
- Excellent communication and stakeholder management abilities — able to explain technical or regulatory topics clearly and confidently.
- Experience driving process improvement and working with payroll systems (e.g., SAP, Workday, or similar) and tools like Excel or Google Sheets.
- Analytical and solutions-focused mindset — you enjoy solving operational challenges and making systems better.
- Comfortable working asynchronously in a distributed, fast-paced environment.
- Fluent in English (written and spoken); additional languages are a plus.
- Prior experience working remotely is not required but considered an advantage.
Application process
- Interview with recruiter
- Interview with future manager
- Interview with team members (no managers present)
- Bar Raiser Interview
- Prior employment verification check
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Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.
Please note we accept applications on an ongoing basis.
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