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Global Payroll Specialist

Remote, Canada

About Platform.sh

The Platform.sh Platform-as-a-Service (PaaS) removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers.

Adopted and loved by 16,000+ developers, 7,000 customers, and for nearly a decade Platform.sh has been providing out-of-the-box capabilities that serve as the launchpad for creative development teams’ out-of-the-box thinking.

We provide 24x7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock.

Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.

Impact of a Global Payroll Specialist

Your work ensures that employees across multiple countries receive accurate, timely compensation. You navigate the complexities of global payroll regulations, tax requirements, and compliance standards, making sure everything runs smoothly. When challenges arise, you troubleshoot and resolve them with precision, ensuring employees and stakeholders get the answers they need.

Beyond processing payroll, you look for ways to improve efficiency, automate where possible, and enhance the payroll experience for both employees and the business. Working closely with HR, Finance, and external vendors, you align payroll operations with broader business goals.

What to expect

  • Global Payroll Operations: Oversee end-to-end payroll processing across multiple regions.
  • Payroll Laws & Compliance: Stay up to date on global payroll regulations, tax requirements, and industry best practices, ensuring payroll operations meet legal and organizational standards.
  • Payroll Issues Resolution: Investigate and resolve discrepancies, process adjustments, and handle escalated payroll inquiries with a solutions-focused approach.
  • Cross-Team Collaboration: Work closely with HR and Finance to align payroll processes with broader business objectives, integrating payroll data with benefits, compensation, and reporting systems.
  • Payroll Systems Optimization & Process Improvement: Identify opportunities for process improvements, implement automation where possible, and maintain payroll systems to enhance efficiency.
  • Vendor & Stakeholder Management: Manage payroll vendor relationships, contracts, and service levels to ensure smooth external operations and support.
  • Reporting & Audits: Prepare payroll reports, support internal audits, and ensure data integrity across payroll records.
  • Training & Support: Provide guidance to HR, Finance, and payroll team members on best practices, policies, and system navigation

What you bring

  • Payroll Expertise: At least 4 years of payroll experience, including 2+ years handling global payroll, with a strong track record of accuracy, compliance, and process optimization.
  • Global Payroll Knowledge: Deep understanding of payroll laws, tax regulations, and compliance requirements across multiple regions.
  • Systems & Tech-Savvy: Experience using payroll and ERP systems (e.g., ADP, NetSuite), with the ability to troubleshoot, improve workflows, and leverage automation.
  • Problem-Solving Mindset: A solutions-driven approach, with the ability to identify issues, troubleshoot discrepancies, and improve payroll processes proactively.
  • Process Optimization Focus: A passion for streamlining operations, implementing automation, and continuously improving payroll workflows.
  • Attention to Detail: Strong analytical skills with a keen eye for accuracy in payroll calculations, reporting, and compliance monitoring.
  • Cross-Functional Collaboration: Ability to partner effectively with HR, Finance, and external vendors to ensure payroll accuracy and alignment with business needs.
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to explain payroll concepts clearly and concisely to stakeholders.
  • Confidentiality & Integrity: A high level of professionalism and discretion in handling sensitive payroll and employee data.

Where we hire

At Platform.sh, remote work isn't just a trend - it's our way of life. The freedom of remote work with the support of a diverse, global team has been our successful model for nearly a decade! Our culture celebrates flexibility and collaboration, while we have team members in over 30 countries spanning every time zone, we are currently focused on hiring for this role in Canada. To enhance team synergy, we come together (at least) once a year in person, seizing the opportunity to connect, tackle challenges, and foster camaraderie. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Platformers. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

  1. 45 Minutes with Talent Acquisition 
  2. 60 Minutes with Hiring Manager (Director, Finance)
  3. 60 Minutes with Team (IC's)
  4. 45 Minutes with Executive (CFO)

All roles require background checks.

What we offer

💡 An innovative product you can believe in. We’re sustainably changing the way companies develop and manage their web applications

🏆 We’re voted as A Best Place to Work by 96% of our employees, Forbes Top 30 Companies for Remote Jobs, and France Best Workplaces for Women

🗣️ Leadership that cares in a flexible, open work environment, where your voice is encouraged. We can always find ways to do better and look forward to hearing your ideas

🌎 Global team, rich with culture and diversity

🧳 Annual team gatherings

💆‍♀️ Wellness budget

🧠 Professional development budget

💻 Office equipment budget

 👫 Mentorship Program

🩺 Comprehensive health coverage (US, CA, UK, and FR employees only)

🏝 Generous PTO (geographically dependent)

👶 Inclusive parental leave (geographically dependent)

🤝 Tandem – a pool of linguists from around the world willing to help each other learn new languages.

📈 Company stock options (discretionary)

♾️ Unlimited Platform.sh accounts

You’re welcome here.

At Platform.sh, we take pride in our commitment to being an inclusive and diverse workplace. We strive to create an environment built on trust, support, and respect for all individuals. We welcome everyone, regardless of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, creed, gender, national origin, age, marital status, pregnancy, education, languages spoken, or veteran status. We encourage you to be yourself, connect with like-minded individuals, and share your passions.

If you require accommodation at any stage of our recruitment process, please don't hesitate to reach out to your talent acquisition partner. Your comfort and accessibility are important to us.

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