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Director, Business Intelligence

Brooklyn, NY (Rent the Runway HQ)

About Us:  

Rent the Runway is transforming the way modern women get dressed and disrupting the $2.4 trillion global fashion industry by enabling women to rent, versus buy, clothing. Founded in 2009 with a vision to build the world’s first living closet, RTR believes that women everywhere will soon have a subscription to fashion. Rent the Runway has pioneered a new industry by transforming the traditional model of clothing consumption, making apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories, and home decor from over 700 designer partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, Rent the Runway has been named to CNBC’s “Disruptor 50” five times in ten years and has been placed on Fast Company’s Most Innovative Companies list multiple times.

About the Team: Data is integral to our rapidly expanding business and has been woven into our company’s DNA since its inception. As the Director of Business Intelligence, you will lead the team that empowers stakeholders with critical data insights and drives data-informed decisions across the organization. This role involves overseeing the development and maintenance of our core data model, establishing performance metrics, delivering robust reporting solutions, and advancing our self-service analytics capabilities. As a senior leader within Product organization, the Business Intelligence team collaborates closely with Engineering, Marketing, Inventory, Operations and Finance teams to support strategic goals and accelerate growth through data.

About the Role: We seek an experienced and strategic Director of Business Intelligence to elevate our data analytics and reporting functions. In this role, you will work closely with senior leadership and department heads to shape and execute a forward-looking BI strategy that aligns with business priorities. You will drive the evolution of our core data infrastructure, self-service reporting ecosystem (currently utilizing Looker), and our analytical approach, ensuring the business has timely, actionable insights to make data-driven decisions. You’ll collaborate closely with data science to integrate predictive analytics and insights into BI tools, supporting a data culture combining self-service autonomy with standardized, trustworthy reporting sources. As a seasoned leader, you will guide a team of analysts, foster a high-performance, collaborative culture, and play a pivotal role in determining the future of data-driven decision-making across the company.

What You’ll Do:

  • Develop and Execute BI Strategy: Lead the formulation of a comprehensive business intelligence strategy that aligns with company objectives, balancing self-service reporting capabilities with core reporting infrastructure.
  • Lead Data Infrastructure and Reporting Evolution: Oversee the development of scalable data pipelines and reusable datasets to support reporting and advanced analytics. Drive improvements in our BI tools and systems.
  • Collaborate Cross-Functionally: Partner with senior leaders in Product, Engineering, Operations, and Marketing to ensure data collection and analysis are optimized to support key business initiatives.
  • Advanced predictive and Prescriptive Analytics: Integrate predictive models from data science into BI reporting and dashboards, turning complex data into actionable insights for business teams.
  • Drive KPI and OKR Frameworks: Define and monitor Objectives, key Results (OKRs), and other Key Performance Indicators (KPIs) to measure success, diagnose progress, and inform executive decision-making.
  • Lead and Mentor the BI Team: Build and mentor a high-performing team of analysts, fostering development, accountability, and a data-driven culture.
  • Manage BI Roadmap and Initiatives: Prioritize and manage the BI roadmap, collaborating with organizational stakeholders to ensure alignment with strategic priorities and timelines.

About You:

  • Bachelor’s degree in Computer Science, Mathematics, Statistics, Economics, Technology, Business, or a related field; advanced degrees or specializations are a plus.
  • 8+ years in business intelligence, data analytics, or a related field, with at least 3+ years in a leadership or senior management role.
  • Experienced outside of just data analytics in disciplines such as product, marketing, finance, or operations making practical and business decisions influenced by analysis
  • Experienced with pricing strategies and modeling
  • Advanced SQL skills and a strong grasp of relational databases, with extensive experience using BI platforms such as Looker or Tableau.
  • Hands-on experience with data transformation tools such as dbt, and familiarity with data modeling techniques, including dimensional modeling.
  • Solid eCommerce and operational data understanding, with experience translating complex analyses into actionable business recommendations.
  • Exceptional communicator able to engage, influence, and build relationships with stakeholders at all levels.
  • A deep passion for data, a keen analytical mindset, and a relentless curiosity to solve complex business problems with data.

Benefits:

At Rent the Runway, we’re committed to the happiness and wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

  • Generous Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program  - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
  • Exclusive employee subscription and rental discounts -  to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we’ve got you covered.
  • Industry leading 401k match - an investment in your future.
  • Office centric work - our corporate employees and technical leaders have the option to work remotely on Fridays, in accordance with Company policies.

Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

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The anticipated base salary for this position is $185,000-$230,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. This position is also eligible for equity compensation.

By submitting your application below, you agree that you have read and acknowledge Rent the Runway's Candidate Privacy Policy, found here. 

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