Operations Supervisor
About REP:
REP designs world-class, innovative gym equipment that is sold around the world, and we are now expanding into apparel, supplements, athletes, and events. REP was established in 2012 by two brothers who shared a deep passion for fitness. From our humble beginnings of selling bumper plates out of a small garage, REP has experienced remarkable growth, now occupying over 300,000 square feet of office and distribution space in the USA and internationally. With a dedicated team of over 180 fitness enthusiasts, our mission is to "Improve Lives by Sharing our Passion for Strength." Our commitment to innovation, customer service, and value sets us apart.
We believe in building a culture centered around fitness, so we specialize in outfitting home gyms, commercial gyms, and strength and conditioning facilities. Our dedication to excellence has been recognized many times – as one of Inc. 5000’s fastest-growing private companies; as Newsweek’s Reader’s Choice Best Exercise Equipment Brand; and as the most popular brand in the home gym market (with cost in mind) by Garage Gym Experiment. From Men’s Health to Self.com, Garage Gym Reviews, and Men’s Journal, REP’s products are consistently named the best in their class. We also boast impressive partnerships, such as providing F45’s functional racks worldwide. Our team works out together, and we regularly invite fitness superstars to join us. We organize fun challenges to test our limits – and the limits of our equipment.
At REP, we continue to grow and bring new opportunities for those who want to be a part of a winning team. We firmly believe that being surrounded by like-minded individuals fuels creative energy and fosters a fun and collaborative work environment.
This role is based in Lafayette, CO at our brand-new, state-of-the-art showroom — and yes, the views of the Rocky Mountains are just as epic as they sound. Nestled in one of Colorado's most charming towns, just minutes from REP headquarters, this is a workplace that actually inspires.
Fuel your best work with a fully stocked kitchen loaded with healthy snacks, energy drinks, and protein — because we believe great people deserve great fuel. This is an in-person role, five days a week, and honestly? With a team this passionate and an environment this dialed-in, you'll want to be here.
Our Core Values:
Think Like a Customer – We empathize with our customers; understand the “why” behind every decision we make.
Progress, not Perfection – We don’t let perfect get in the way of good; we are better today than we were yesterday.
Positive Attitude – Be a glass half-full kind of person and remember to have fun.
Teamwork without Ego – We put the team above ourselves; we only win together.
Take Initiative – We drive momentum; if there is an opportunity to make us better, we want to hear it.
About the Role:
Keep the engine running at REP Fitness! As our Operations Supervisor, you'll be the backbone of our Denver Showroom - managing the daily rhythm of the stockroom and ensuring every product gets where it needs to go, on time and with precision.
From coordinating schedules to overseeing shipping, receiving, loading and unloading, picking and packing, and keeping the space in top shape, you'll bring order to the operation and set the standard for efficiency and accuracy. If you're someone who takes pride in a well-run operation and leads by example, we want you on our team.
Essential Functions: include the following. Other duties may be assigned.
- Ensures a safe and compliant operation according to both regulatory standards and company standards.
- Establishes and maintains department standards for productivity, reliability, and accuracy.
- Supervise, motivate, and coach team members to meet stockroom standards and ensure customer satisfaction.
- Utilize docks and stockroom layout to maximize efficiencies.
- Ensure team is adequately staffed, trained, and managed.
- Forecasts team needs to meet peak demands of the business.
- Maintain all housekeeping and safety standards.
- Leads team by example by loading trucks, packing orders, or other duties as necessary.
- Recommends changes in procedures to improve operating efficiencies.
- Serve as a coach and mentor, helping team members grow while using performance-based feedback to set expectations.
- Performs required administrative tasks; prepares required reports and correspondence.
- Implement standard operating procedures (SOPs), ensuring orders are picked, packed, and shipped in accordance with standards and designated cut-off times and timely unloading, verification, and put away of inbound materials.
Supervisory Responsibilities:
- Assigns, trains, schedules, or oversees work of others.
What You'll Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Education and/or Experience:
- Bachelor's degree (B.A.) from four-year college or university; or one to three years related experience and/or training; or equivalent combination of education and experience.
- Ability to use and operate WMS systems.
- Ability to produce work tasks from WMS systems.
- Proficient in basic Excel skills for reporting of KPIs.
- Proficient in Word documentation for procedures and standards.
Core Competencies:
Action Oriented – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Resourcefulness – Securing and deploying resources effectively and efficiently.
Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
Self-Development – Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Decision Quality – Making good and timely decisions that keep the organization moving forward.
Directs Work – Providing direction, delegating, and removing obstacles to get work done.
Ensures Accountability – Holding self and others accountable to meet commitments.
Drives Results – Consistently achieving results, even under tough circumstances.
Manages Conflict – Handling conflict situations effectively, with a minimum of noise.
Being Resilient – Rebounding from setbacks and adversity when facing difficult situations.
What's in it For You:
Our commitment to quality and transparency applies not only to our products, but also to our people. We are focused on creating a fun, exciting, collaborative space that’s centered around health and well-being. We empower everyone on our team to take control of their careers and balance their work and life in a modern, fast-paced environment.
We offer an exceptional compensation package that includes:
Compensation base range: $23.00 - $24.00 hourly with sales bonus potential
Day One Benefits!
- Medical, dental, vision insurance (Competitive Benefits packages Offered)
- Health Savings Account (HSA) with employer contributions
- Flexible Spending Account (FSA) options
- LTD/STD, Life and AD&D (100% premiums covered by REP)
- 401k and Roth options with employer match up to 4%
- Employee Assistance Program (EAP)
Recharge Yourself!
- 4 weeks of PTO accrued during your first year
- 48 hours of sick leave annually
- 7 paid company holidays with an additional floating holiday
- Paid parental leave starting day one
- Birthday – Paid day off
Pumped-up Perks!
- Unique bonus structure that rewards exceptional individual performance, as well as company-wide performance
- Full access to employee gym
- Employee discount on REP equipment, apparel, and supplements
- Daily snacks and drinks provided by REP (for on-site employees)
- Fitness-casual attire
- Company and team-building events
- Professional growth and development within the organization
- Life-work balance
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly required to sit and use hands to operate the telephone, type and operate the computer and mouse. Physical effort may include stooping, kneeling, touching, feeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. The employee is frequently required to talk, hear, and bend and twist neck. The employee may occasionally lift and/or move up to 50 pounds and rarely lift and/or move up to 100 pounds assisted. Specific vision abilities required by this job include close vision and distance vision.
REP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, REP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at REP.
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