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Assistant Property Manager - Gold Coast

Chicago, IL

What We Offer - Elevate Your Career Path with Reside Living!

  • Accelerated Career Progression: Step up to Property Manager in 1-2 years.
  • Attractive Compensation Package: Competitive base salary + commission, quarterly bonuses, with Assistant Property Managers earning between $70-80k annually.
  • Extensive Benefits: Enjoy medical, dental, life insurance, generous paid time off, 401K matching, commuter perks, and an exclusive 25% apartment discount.
  • Unmatched Student Loan Assistance: Leading with a $100 monthly contribution towards your student loans.

About Reside Living: 

Reside Living is a growing Chicago property management company that offers its employees an open environment, opportunities for fun, and room to grow. Our portfolio is 3,000 apartments strong and expanding.

We want our residents to love where they live, so our apartments are fresh, modern, redesigned spaces with open layouts. We're also committed to environmentally responsible living; we leverage green solutions and technology to achieve this goal.

We believe in delivering an exceptional customer experience throughout Chicago's best neighborhoods and work hard to overdeliver on this goal. Our organization is committed to diversity and inclusion, where everyone can thrive.

Job Overview:
Are you ready to step into a pivotal role where your organizational skills and customer service mindset can truly shine? This is a rare opportunity to join our State & Chestnut team located in the vibrant Gold Coast neighborhood of Chicago. As an Assistant Property Manager at Reside Living, you’ll be more than just a support role; you’ll be a vital partner in crafting vibrant communities and enhancing resident experiences. You’ll help shape the day-to-day operations of our properties, ensuring everything runs smoothly and that residents feel at home.

Key Responsibilities:

Operational Excellence

  • Act as the right hand to the Property Manager, taking the reins in their absence to ensure property objectives are not just met but exceeded.
  • Keep the pulse of property operations by meticulously managing daily, weekly, and monthly reports on rents and deposits, ensuring accuracy and transparency.

Financial Stewardship

  • Maintain precise resident records, ensuring timely updates on rents, deposits, and application fees. Your keen attention to detail will help manage notifications for late payments and other important communications.
  • Support the collection process of delinquent rent, and play a key role in closing out resident accounts with professionalism and empathy.

Resident Engagement

  • Work closely with the Property Manager and Central Renewal Specialist to craft renewal lease packages that not only meet but anticipate residents' needs.
  • Foster strong resident relations by maintaining open lines of communication, conducting periodic inspections, and addressing any concerns with a positive, solution-focused attitude.
  • Plan and participate in resident events that promote community engagement and satisfaction.

Marketing & Leasing

  • Embrace your role as a property ambassador! Welcome prospective residents, showcase our properties, and convert leads into satisfied tenants with a leasing ratio that stands out in the industry.
  • Stay ahead of local market trends and collaborate with the Property Manager to brainstorm innovative marketing strategies that resonate with our target audience.

Administrative Excellence

  • Keep the office running like a well-oiled machine by organizing reports, managing compliance with renter’s insurance, and processing resident paperwork efficiently.
  • Streamline service requests and ensure maintenance is notified promptly, making sure every resident feels heard and valued.

General Responsibilities

  • Embrace any additional tasks or projects as assigned by the Property Manager, contributing to a dynamic and collaborative work environment.

Qualifications:

  • A minimum of two years of on-site property management or leasing experience is preferred.
  • Proven track record of achievements that demonstrate your capability and drive.

Why Join Us?
At Reside Living, we believe in nurturing talent and creating a workplace where creativity and teamwork flourish. You won’t just be managing properties; you’ll be fostering a community and making a lasting impact on the lives of our residents. If you’re ready to take your career to the next level and be part of a team that values innovation, integrity, and collaboration, we want to hear from you!

Ready to make a difference? Apply today and become a vital part of our State & Chestnut team in the heart of Gold Coast Chicago!

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