Senior Software Engineer - Backend - Marketplace

New York

About the company

ResortPass is building a new category in hospitality: day access to luxury hotel experiences like pools, beaches, spas, and wellness, so people can escape without an overnight stay. Our marketplace connects guests with 2,400+ partner hotels and resorts (including Ritz-Carlton, Four Seasons, Marriott, and Hilton) and has helped millions discover premium experiences close to home. Backed by leading consumer and growth investors including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, we’re scaling a product people love while unlocking new revenue for hotel partners.

 

About the role

We’re hiring a Senior Backend Software Engineer to help power the ResortPass marketplace, the platform that enables guests to search, discover, and book day experiences across thousands of hotel and spa partners. You’ll own backend services and data models on our critical path (search/discovery, availability, pricing, checkout), with a focus on reliability, performance, and secure-by-default design as we scale. You’ll ship end-to-end from design and implementation to observability, production operations, and iteration and you’ll have autonomy to drive technical decisions in your area. 

 

What you'll own

  • Own critical backend services on the critical path: search/discovery, availability, pricing, checkout.

  • Own reliability and performance for your area (SLIs/SLOs, p95 latency, error rates, alerting, incident follow-ups)

  • Design APIs and service boundaries with secure-by-default access control and privacy-aware logging.

  • Own data models and migrations with strong correctness and backward compatibility.

  • Drive high-velocity execution: break down ambiguous problems, ship iteratively, measure impact, and reduce operational toil.

  • Uplevel the team through code reviews, design feedback, and establishing best practices for testing, observability, and maintainability.

  • Set and improve reliability and performance for your area (SLIs/SLOs, p95 latency, error rates, alerting, incident follow-ups).

  • Work on a modern and versatile tech stack:

    • Deployed in AWS: EKS, ECS, RDS, MSK, …

    • Languages: Kotlin, Terraform, Node.js, Python, Ruby on Rails

    • CI: GitHub Actions

    • Data: Postgres, Redis, Kafka, MongoDB, Redshift

Your experience

  • 8+ years building and operating production backend systems (APIs, services, data pipelines).

  • Strong fundamentals in data modeling, distributed systems, and performance debugging.

  • Experience with relational databases and at least one of: caching, queues/async processing, or search infrastructure.

  • Experience building in a typed language with strong attention to correctness and maintainability.

  • Proven ownership: you’ve led projects end-to-end, shipped iteratively, and supported what you built in production.

  • Sound architectural judgment (service boundaries, domain modeling, tradeoffs) and ability to keep systems maintainable as they scale.

  • Strong engineering habits: testing strategy, observability, code quality, and pragmatic security practices.

  • High-leverage collaborator: clear written communication, effective cross-functional work, and you uplevel others through code and design reviews.

  • You show up with integrity, kindness, and accountability. While building a startup is hard, being a good person is not. We are creating a culture of people with whom you would look forward to working.

Benefits

  • Health, Dental & Vision — We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans.

  • Stock Option Plan — We offer employees the opportunity to become part-owners in our mission. Let’s redefine what it means to be a guest, together.

  • 401k plan — Save for your future with a 401k plan offering.

  • Unlimited Paid Time Off (PTO) — Enjoy life away from work to be inspired and fully recharge with unlimited paid time off.

  • Paid parental leave.

  • Annual ResortPass credit — Our mission is to bring delight and relaxation to people around the world; including our employees! Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit.

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