Sr. Freight & Logistics Coordinator (US-LTL Focus)

Sr. Freight & Logistics Coordinator (US-LTL Focus)

Company: Restaurant Supply
Employment Type: Full-Time
Location: Philippines (Remote)
Work Schedule: US business hours/graveyard shift
Salary Range: ₱55,000 – ₱70,000 per month

Job Summary

The Sr. Freight & Logistics Coordinator is responsible for managing US-based Less-Than-Truckload (LTL) freight operations, ensuring accurate shipping documentation, monitoring shipments end-to-end, and resolving freight issues efficiently. This role plays a key part in controlling freight costs, maintaining compliance with US logistics regulations, and supporting smooth coordination between factories, carriers, and internal teams.

Key Responsibilities

• Manage US LTL freight shipments, including carrier selection and booking

• Prepare, review, and ensure accuracy of Bills of Lading (BOLs) and shipping documents

• Track shipments from pickup through final delivery

• Identify and resolve shipment delays, shortages, damages, and misrouted freight

• File, monitor, and follow up on freight claims in accordance with US regulations

• Coordinate with US factories and carriers on pickup schedules and loading requirements

• Audit carrier invoices for rate accuracy, accessorial charges, and billing discrepancies

• Dispute overcharges and work with carriers and finance teams to resolve issues

• Maintain accurate freight records and provide regular status updates to stakeholders

• Ensure compliance with NMFC classifications, packaging standards, and carrier requirements

Qualifications

• At least 5 years of experience handling US-based LTL freight operations

• Proven experience managing high-volume or high-value freight shipments

• Strong working knowledge of US logistics regulations, including NMFC codes

• Experience using Transportation Management Systems (TMS) such as GlobalTranz or similar platforms

• Strong attention to detail and accuracy in documentation

• Excellent communication skills for working with US-based teams and carriers

• Ability to work independently and proactively during US business hours

Preferred Qualifications

• Experience handling freight claims and recovery processes

• Background in heavy equipment or industrial freight shipping

• Familiarity with carrier invoice auditing and cost-control practices

Skills & Competencies

• Strong organizational and time-management skills

• Problem-solving and issue-resolution mindset

• Ability to handle multiple shipments and deadlines simultaneously

• Professional and confident communication with external partners