Workforce Operations Manager

Workforce Operations Manager - Remote Position

Salary Range ₱80,000 – ₱100,000 per month

Description:

Our mission is to help customers save time and money when purchasing commercial kitchen equipment and supplies by delivering a customer focused experience and leveraging our industry buying power.

To support that mission, we are seeking a structured and highly accountable Workforce Operations Assistant Manager to oversee employee compliance, productivity monitoring, and workforce related operational processes. This role plays a critical function in protecting company assets, maintaining security standards, ensuring payroll accuracy, and supporting overall team effectiveness. This position requires a balance of firm policy enforcement, operational discipline, and professional employee support.

Skills and Requirements:

• 4+ years of experience in workforce operations, HR operations, compliance, IT administration, or a related oversight role.
• Experience handling payroll coordination, employment documentation, or HR administrative processes.
• Familiarity with employee monitoring tools, device management systems, security settings enforcement, or compliance tracking platforms.
• Strong understanding of confidentiality standards and internal controls.
• Excellent written and spoken English skills with the ability to communicate policies and expectations clearly and professionally.
• High attention to detail with strong organizational and documentation abilities.
• Ability to handle sensitive information with discretion and sound judgment.
• Comfortable addressing performance issues and enforcing standards in a professional and objective manner.

Responsibilities and Duties

• Oversee employee monitoring systems and device compliance tools to ensure adherence to company productivity and security standards.
• Ensure all team members maintain required device configurations, security settings, and approved software environments.
• Monitor productivity metrics and escalate concerns related to performance, policy violations, or non compliance.
• Coordinate payroll processes, verify time and attendance data, and ensure payroll accuracy prior to submission.
• Serve as a point of contact for employee questions related to payroll, policies, employment documentation, and compliance requirements.
• Maintain accurate workforce documentation including employment records, compliance logs, and policy acknowledgments.
• Develop, update, and enforce workforce policies related to monitoring, security, and operational accountability.
• Prepare internal reports summarizing workforce compliance, productivity trends, and operational risks.
• Support leadership in maintaining a culture of accountability while ensuring fair and consistent enforcement of company standards.

US Based Hours Requirement:

This position is fully remote, offering the flexibility to work from any location. However, due to the urgent and fast-paced nature of processing orders, we require that the working hours strictly align with 9:00 AM to 5:00 PM EST. This schedule ensures you can effectively communicate and collaborate with the rest of the team and respond promptly to the dynamic requirements of our operations. Adhering to these hours is crucial for maintaining the workflow and supporting our commitment to excellent service delivery. Embrace this opportunity to align your professional rhythm with a global team, while still enjoying the flexibility of remote work!

Why work with us?

We truly believe that what you do and where you work matters. The opportunity to grow and to build new relationships in a friendly environment makes it fulfilling and exciting to come to work each day. 

Perks:

• Virtual position with Flexible Schedule and freedom.
• Special pricing on all our commercial kitchen equipment and supplies.
• Expert trainings and company paid continual education offerings.

Benefits:

• Competitive salary
• Competitive bonus structure 
• Medical, vision, and dental coverages