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Executive Assistant

San Francisco, CA

ABOUT RETOOL

Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. 

At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for. 

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know! 

WHY WE'RE LOOKING FOR YOU

Retool is growing rapidly and entering a new stage of maturity. To support this growth and help Retool’s leadership team scale to the next level, we are looking for an experienced Executive Assistant who can support our CEO, CFO, and other executives. Our teams are working to bring good software to everyone, and our leaders need support to tackle everything between admin tasks, travel support, offsite and events planning, and other strategic initiative support. This person will leverage their highly-developed interpersonal skills, exceptional organization, and  solution-oriented approach to support the work of some of our busiest execs (who also happen to lead the largest orgs at Retool) . Given the nature of the work, this position demands a high level of discretion, confidentiality, and the ability to manage sensitive external communications with care.

This role will enable our leaders and our teams to deliver more value to our customers, build a better product, and get it out into the world, as we continue out trajectory to becoming a generational company. You’ll be in the thick of it with us and will be a key partner in clearing the path so we can bring Retool to everyone. 

WHAT YOU'LL DO:

  • Manage all day-to-day administrative support for the CEO, CFO, and other execs including a broad variety of administrative tasks.
  • Provide calendar, scheduling, travel, and communication support both internally and externally. 
  • Serve as the main point of contact to prioritize inquiries and requests, troubleshoot conflicts, and offer recommendations to ensure smooth day-to-day operations. 
  • Work closely with execs to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
  • Conserve execs’ time by reading, researching, collecting, and analyzing information as needed, in advance.
  • Coordinate Staff team meetings and retreats and assist with staff meetings and events as needed.
  • Help draft communications on behalf of leaders including presentations, emails, Slacks, etc.
  • Manage other C-level executive calendars and set up meetings for executives as requested.
  • Develop strategies for and execute on special projects
  • Use discretion, confidentiality, and good judgment to handle C-Level matters.

THE SKILLSET YOU'LL BRING:  

  • Previous 5+ years of consecutive Executive Assistant experience, preferably C-suite, at a quickly-scaling company.
  • Previous experience as a calendar czar and can keep calm through the challenges of dynamic schedules (and reschedules). 
  • Detail orientation and strong organization skills.
  • Knack for working across various roles and teams in a fast-paced, changing environment. 
  • A can-do "make it happen" attitude - you are comfortable making decisions with little supervision or direction. 
  • Ability to  anticipate and respond to the needs of others before they arise.
  • Outstanding, polished oral and written communication. 
  • Experience  handling sensitive information and situations with care and confidence.

For candidates based in San Francisco, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. 

Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

San Francisco

$133,800 - $181,000 USD

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.

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