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Revenue Operations Manager

New York, NY

ABOUT RETOOL

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we’re building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components.

Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for.

Let's build the future together!

WHY WE'RE LOOKING FOR YOU

Retool has experienced significant growth, increasing revenue 10x over the past three years. Through rapid iterations and an evolving approach, we have expanded our customer base and refined our sales and marketing strategies. Now, we are looking to enhance our operational capabilities to support ambitious revenue and business goals. As a Revenue Operations Manager, you will help us scale our operations by providing the analytical support needed to optimize our GTM efforts across multiple regions including San Francisco, New York, and London.

WHAT YOU'LL DO

You will be an integral part of the GTM Revenue Operations team, focusing on the analysis and reporting of key metrics that drive decision-making at the executive level. Your responsibilities will include:

  • Partner with Sales and SDR leadership to develop reporting, uncover performance insights, and drive high-impact process improvement
  • Conduct ad hoc and recurring analyses to identify trends, diagnose bottlenecks, and support strategic GTM decision-making
  • Own and evolve key operating cadences, including dashboards, funnel reviews, and QBRs
  • Collaborate cross-functionally with Marketing, Finance, Enablement, and Systems to optimize workflows, tooling, and handoffs across the funnel
  • Support the implementation and enhancement of systems and tools that improve GTM data infrastructure, reporting accuracy, and process scalability

THE SKILLSET YOU’LL BRING

  • Hands-on experience in RevOps, Sales Ops, or a similar role supporting GTM teams with data, insights, and process improvements
  • Deep Salesforce expertise — you know how to build, optimize, and troubleshoot so the system actually works for the team
  • You love digging into data, spotting patterns, and turning numbers into stories that drive better decisions
  • Strong communicator who can make complex ideas easy to understand and build trust across Sales, Marketing, Finance, and more
  • A builder’s mindset — you don’t just see problems, you design and implement solutions that scale
  • Detail-oriented but not stuck in the weeds; you know when “good enough” is what the business needs
  • Someone who thrives in a fast-moving environment and gets energy from making things clearer, faster, and better for the team

For candidates based in New York, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location. 

Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

New York

$131,300 - $177,700 USD

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.

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