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Product Owner – Transportation Management System (TMS)

Jacksonville, Florida, United States

Product Owner – Transportation Management System (TMS)

Location: US East Office (Jacksonville, FL) / Hybrid

We exist to transform our customers and change lives.

Summary

As the TMS Product Owner, you will partner with the Product Strategy and Engineering teams to drive forward innovations through extreme ownership of our new Transportation Management System product backlog. You'll accelerate development velocity by bridging business requirements and technical implementation, writing detailed user stories, managing prioritization through our Kanban process, and leading testing and approval of new features.

This strategic new offering builds upon RF-SMART's successful transportation products, requiring both product development expertise and entrepreneurial spirit to achieve exceptional product-market fit with the fastest possible go-to-market timeline.

Core Responsibilities:

  • Translate strategic requirements into clear specifications, prioritize Kanban workflow, and ensure TMS features deliver customer value through agile development
  • Partner with key clients to gather insights for product-market fit and drive prioritized roadmap decisions based on customer needs
  • Collaborate with engineering to develop consistent, maintainable TMS capabilities and accelerate development cycles
  • Lead cross-functional teams (Engineering, Product Strategy, Sales) to create a unified TMS vision addressing market demands
  • Apply ERP expertise (NetSuite) and modern technology (AI, AWS) to create exceptional user experiences driving adoption
  • Champion the TMS product vision, validate market opportunities, and establish foundations for sustainable growth
  • Stay ahead of platform evolution by evaluating NetSuite updates and industry trends to ensure compatibility
  • Enhance product documentation quality with technical writers to empower users and reduce support needs
  • Provide expert consultation on complex use cases while maintaining system integrity
  • Strategically prioritize fixes and enhancements to maximize customer satisfaction

Must-Have Requirements:

  • Proven ability translating complex business requirements into clear functional specifications
  • Exceptional communication skills bridging technical and business perspectives
  • Success managing product development lifecycles with strategic feature prioritization
  • Experience in early-stage product environments demonstrating adaptability and comfort with ambiguity
  • Hands-on experience with ERP systems (preferably NetSuite)
  • Experience with AI technologies to enhance workflows and product capabilities
  • Self-directed performer managing multiple priorities while maintaining focus on critical deliverables

Preferred Qualifications:                                                                                                                                       

  • Bachelor's degree in business, supply chain, computer science, or equivalent practical experience
  • Technical versatility across cloud architecture, API integrations, and ERP systems for informed decision making
  • Practical experience with AWS cloud services and understanding how to leverage them for scalable, reliable product solutions
  • Background in product documentation that effectively communicates complex
  • Understanding of transportation management systems or logistics operations

Additional Information

  • Occasional travel may be required up to 15%

Selection Process

Our thoughtful interview process is designed to be conversational and give you insight into our team and product. It typically includes initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your product ownership approach.

Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status).
General Information:  The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

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