Back to jobs
New

Product Leader - NetSuite

Highlands Ranch, Colorado, United States; Jacksonville, Florida, United States

Product Leader - NetSuite

Location:  Jacksonville, FL or Highlands Ranch, CO | Hybrid  

We exist to transform our customers and change lives 

 

About This Role  

As a Product Leader for RF-SMART's NetSuite, you will sit at the intersection of customer insight, business strategy, and engineering execution—turning real-world warehouse problems into product solutions that matter.  

You'll partner closely with Product Strategy and Engineering to drive innovation in one of RF-SMART's most established and impactful product lines, accelerating delivery while protecting the quality and reliability our customers depend on. This isn't a role for someone who wants to manage a backlog from a distance—you'll be in the details, in the customer conversations. If you're energized by meaningful product work where your decisions create visible impact, this is the right role for you. 

  

What You'll Do  

  • Turn strategy into velocity — Translate strategic goals into precise functional specs and user stories that give engineering the clarity to build the right thing, fast—reducing rework and keeping sprints focused  
  • Own prioritization without hesitation — Make tough, data-informed calls that balance new feature development, system stability, and customer-reported issues to maximize value at every release  
  • Build relationships that shape the roadmap — Engage directly with customers to surface real-world insights, ensuring the roadmap evolves around what customers actually value—not just what sounds good internally  
  • Partner with engineering for valuable solutions — Collaborate on technical and functional approaches that promote consistent design patterns, reduce maintenance overhead, and fit naturally into warehouse workflows  
  • Align the teams that move the product forward — Connect Engineering, Product Strategy, Sales, and Support to tighten feedback loops and keep everyone building toward the same customer outcome  
  • Bring AI from idea to reality — Actively research and prototype how AI can enhance the WMS experience—from intelligent workflows and predictive insights to process automation—grounded in real customer value, not trend-chasing  
  • Elevate the documentation experience — Partner with Technical Writers to produce content that's accurate, clear, and genuinely reduces the support burden on customers and internal teams  
  • Be the go-to resource for complex use cases — Support Sales, Services, and Support teams on complex customer scenarios, ensuring proposed solutions are viable, scalable, and protect product integrity  

  

What You Bring  

  • Clarity from complexity — A proven track record of turning ambiguous business requirements into functional specs that engineering teams can actually build from, with results to show for it  
  • Full product lifecycle ownership — Experience making strategic prioritization decisions that balance customer value, business impact, and system stability across an active customer base  
  • Communication that creates alignment — Strong written, verbal, and visual communication skills with a demonstrated ability to align technical and business stakeholders without unnecessary back-and-forth  
  • Established product management experience — You know how to balance the tension between innovation and not breaking what already works for real customers in production environments  
  • Working knowledge of ERP systems — Preferably NetSuite—you understand how they're architected, where constraints live, and how integrations behave in practice  
  • An AI mindset you act on — Whether you've integrated AI into a product, used AI tools to meaningfully elevate your own work, or are actively hungry to explore this space, you're ready to help lead the discovery  
  • Self-directed and organized under pressure — You manage competing priorities without losing focus on what matters most, and you don't need a lot of handholding to deliver  

  

Bonus Points If You Have  

  • Familiarity with NetSuite supply chain applications, particularly inventory management and warehouse management modules  
  • A background in supply chain, warehouse operations, or inventory management that gives you genuine industry context—not just theoretical knowledge  
  • Experience coordinating or contributing to product documentation for complex technical functionality  
  • A degree in business, supply chain, computer science, or equivalent hands-on experience that demonstrates analytical thinking and domain fluency  

  

Why RF-SMART  

RF-SMART has been transforming warehouse and supply chain operations since 1982—and we're still building. Our 94% employee retention rate reflects something real: people here do meaningful work, feel genuinely included, and look out for each other.  

You won't find layers of bureaucracy slowing you down. You'll find smart, collaborative people who care about getting it right for customers—and who want to see you grow while they're at it.  

  

Selection Process  

Our thoughtful interview process is designed to be conversational and give you genuine insight into our team and product. It typically includes an initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your product leadership approach.  

  

RF-SMART does not sponsor applicants for employment visa status (e.g., H-1B visa status). This job description is not intended to be an exhaustive list of all duties and responsibilities. As business needs evolve, so may the expectations of this role. RF-SMART is an Equal Employment Opportunity (EEO) employer. 

A Word From Our CEO - Watch Now

 

Create a Job Alert

Interested in building your career at RF-SMART? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in RF-SMART’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.