Restaurant Lead

Summary-

We are seeking a passionate and service-driven Restaurant Lead to support our front-of-house operations and lead by example in delivering exceptional guest experiences. As a key member of our leadership team, the Restaurant Lead plays an essential role in floor management, team guidance, and upholding daily service standards. The ideal candidate thrives in a fast-paced environment, demonstrates strong interpersonal skills, and takes pride in creating memorable dining experiences.

Essential Duties and Responsibilities- Current duties may be changed if the job requires and/or additional duties may be assigned if necessary.

• Serve as the shift lead and primary point of contact for the front-of-house team during service hours.
• Monitor and manage staff break schedules to ensure compliance with labor regulations and smooth operational flow.
• Assist with opening and closing procedures, including shift reporting and floor readiness.
• Ensure smooth day-to-day floor operations, including table management, service flow, and guest relations.
• Uphold and model service excellence, hospitality, and brand standards at all times.
• Assist with staff training, onboarding, and mentoring new hires.
• Monitor guest satisfaction and handle real-time feedback or complaints professionally.
• Communicate effectively with back-of-house and management teams to maintain service efficiency.
• Ensure adherence to food safety, alcohol service, and health code regulations.
• Support opening and closing duties, including shift reports, side work, and cleanliness checks.
• Assist with inventory management and supply restocking as needed.

Minimum Requirements-

• 3+ years of experience in a high-volume kitchen or hospitality setting; supervisory experience strongly preferred.
• Proven ability to lead a team and manage multiple tasks efficiently under pressure.
• Excellent time management, communication, and organizational skills.
• Represent the San Antonio Winery in a professional, positive manner at all times.
• Flexibility: Must be willing to work weekends.
  • Wednesday- Sunday availability is required
  • Must be open to working overtime as needed
• Physical Requirements: Ability to stand for long periods of time and carry up to 50 pounds.
• Must be able to work on-site in both indoor and outdoor environments, sometimes in varying weather conditions (e.g. heat, cold, wind).
• Hygiene Standards:
  • Must adhere to proper hygiene and cleanliness practices at all times.
  • A professional appearance and grooming standard must be maintained.

#LI-ONSITE

At Riboli Family Wines, we are proud to be an equal-opportunity employer and we are committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.