Operations Fleet Supervisor (they/she/he) Utrecht

Here at Dott, we believe in a future where our cities are free from cars and pollution. With our on-demand e-bikes and e-scooters, we want to help co-create liveable cities where space is given back to people. We dream of cities where it is easy to move from one place to another with less congestion and more socialisation. All work we do is to continue reaching for our mission, to free our cities with clean rides for everyone.

We have recently closed a financial transaction to merge with TIER. Together we create the European champion of shared micro-mobility, with revenues of €250m, supporting over 125M trips a year in more than 20 countries.

Operations Fleet Supervisor

We’re looking for an entrepreneurial Fleet Supervisor Ops to develop and lead our operations team at Tier-Dott in Utrecht. This role is ideal for an early-career professional interested in honing real-world management skills. You will report directly to the General Manager and will be responsible for building and coordinating both the fleet and warehouse teams

The role and your impact

• Lead a large and diverse team of drivers, e-bike riders, field technicians, mechanics, and warehouse workers;
• Manage the e-bike fleet and warehouse operations to meet key performance indicators (KPIs);
• Analyze e-bike usage and demand patterns together with the General Manager to optimize logistics costs and improve fleet strategy;
• Continuous improvement of our fleet strategy, conduct A/B testing of deployment zones and points;
• Oversee scheduling, attendance, and general administration of your operations team;
• Organize and manage the flow of work in the warehouse, including facility and vehicle upkeep, and ensure workplace safety;
• Maintain an overview of inventory and logistics, collaborating with the supply chain to ensure the availability of necessary parts and tools;
• Act as the primary point of contact for emergency services;
• Track and evaluate important KPIs and team performance, and make data-driven decisions to drive improvements.

You'll fit great with these skills and qualifications 

• 2+ years of experience in warehouse management, retail, logistics, transportation, operations management, or consulting;
• Strong analytical skills. You enjoy solving complex problems concerning e-bike utilization and efficiency;
• Excellent communication and leadership abilities;
• Ability to justify decisions with data and measure results;
• Hands-on approach: willing to work directly with your team on the ground;
• Entrepreneurial mindset: capable of making decisions, learning from experience, and repeating successes;
• Fluency in Dutch and English is required;
• Done is better than perfect. We need to move fast, but be mindful of our surroundings.

THIS MAY INSPIRE YOU

We embrace change in our cities, our work, and ourselves. We empower each other to make a lasting impact. We spark meaningful connections by fostering a supportive community. We succeed by adapting the way we work. 

Unlock the Change

Check out our  EVP Video Here

Benefits & Policies*: 

🚀 Employee Stock/Equity plan

💰 A fair, mid-market salary package

🧑‍💻 Weekly All-hands meetings

🧘 Mental health support with Open-up

🫂 Employee Resource Groups

🪹 Pension scheme

👶 Parental policies

🏡 Hybrid or Remote Work Policy (depending on location)

🌎 Short-term Remote Work Policy

🏞️ Sabbatical Policy

🪑 Work from home budget (* benefits will vary based on the country and position)

(* benefits will vary based on the country and position)

Sustainability Statement
We continuously measure and improve our environmental and social impact. We’re not claiming we’ll save the world, but we’re relentlessly striving to do the right thing for people, cities, and the planet. We’re constantly putting the environment and our social impact at the heart of every business decision. For more information on our sustainability, check out our Sustainability Report & Manifesto (bit.ly/3KB9dwq).

Equity, Diversity, and Inclusion (ED&I) Statement
Dott is an equal-opportunity employer and aims to be intentional in our ED&I strategy. We operate throughout Europe in the hometowns of countless people, including our employees. To truly free OUR cities, we must have a workforce that not only understands the unique needs of our cities but also represents the diversity within them. To support all our employees to be their authentic selves, we have a zero-tolerance policy for discrimination and harassment in any regard.

Data Privacy
At TIER-Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.