Team Leader Operations (they/she/he) Milton Keynes

Here at Dott, we believe in a future where our cities are free from cars and pollution. With our on-demand e-bikes and e-scooters, we want to help co-create liveable cities where space is given back to people. We dream of cities where it is easy to move from one place to another with less congestion and more socialisation. All work we do is to continue reaching for our mission, to free our cities with clean rides for everyone.

We have recently closed a financial transaction to merge with TIER. Together we create the European champion of shared micro-mobility, with revenues of €250m, supporting over 125M trips a year in more than 20 countries.

Team Leader Operations 

Shift pattern: 4 on / 4 off / Permanent role 

THE ROLE AND YOUR IMPACT AT TIER-Dott

As a Team Leader you will be responsible for ensuring the daily success of our team in Milton Keynes. This includes efficiently managing daily operational tasks and ensuring that shift activities meet optimal standards. The Team Leader will as well be responsible for enhancing the efficiency of our Operations Partners, Operations Associates and Mechanics whenever possible, as well as identify necessary tasks and their importance. Additionally, the Team Leader will be responsible for certain task-oriented work during shifts according to business demands.

KEY RESPONSIBILITIES

• Organising workshop operations and overseeing the operations teams while 
  exemplifying best practices;
• Managing health and safety issues within the warehouse;
• Ensuring adherence to operational processes by all team members;
• Overseeing inventory counts of tools and spare parts and managing stock levels;
• Leading the implementation of various repair procedures and out-of-warehouse (OOW) 
  Standard Operating Procedures;
• Assisting the Fleet Operations Supervisor with various daily tasks to streamline 
  operations and enhance business success;
• Organising and directing Operations Partners, Operations Associates and Mechanics during shift work assigning tasks, adjusting automation, and communicating shift directives;
• Making quick decisions during shifts to always optimise resource allocation;
• Supporting the Fleet Operations Supervisor in developing the skills of Operations Partners, Operations Associates and Mechanics to improve efficiency;
• Managing daily fleet operations and performing task-based shift work as required, in line with seasonal business needs;
• Providing 7 day coverage for the market and Operation on a shift pattern agreed with the Fleet Operations Supervisor.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

• A valid UK / EU class B driving license; 
• Experience in team management and good communication skills;
• Ability to work independently and as part of a team;
• Comfortable with using smartphones / apps. / tools & systems;  
• Confident decision making skills; 
• English language skills are required;
• Ability to work conscientiously and with a focus on safety;
• Flexible to work on shifts;
• Good technical (mechanical prefered) understanding or previous working experience in the field, will be taken as a plus. 

THIS MAY INSPIRE YOU

We embrace change in our cities, our work, and ourselves. We empower each other to make a lasting impact. We spark meaningful connections by fostering a supportive community. We succeed by adapting the way we work. 

Unlock the Change

Check out our  EVP Video Here

Benefits & Policies*: 

🚀 Employee Stock/Equity plan

💰 A fair, mid-market salary package

🧑‍💻 Weekly All-hands meetings

🧘 Mental health support with Open-up

🫂 Employee Resource Groups

🪹 Pension scheme

👶 Parental policies

🏡 Hybrid or Remote Work Policy (depending on location)

🌎 Short-term Remote Work Policy

🏞️ Sabbatical Policy

🪑 Work from home budget (* benefits will vary based on the country and position)

(* benefits will vary based on the country and position)

Sustainability Statement
We continuously measure and improve our environmental and social impact. We’re not claiming we’ll save the world, but we’re relentlessly striving to do the right thing for people, cities, and the planet. We’re constantly putting the environment and our social impact at the heart of every business decision. For more information on our sustainability, check out our Sustainability Report & Manifesto (bit.ly/3KB9dwq).

Equity, Diversity, and Inclusion (ED&I) Statement
Dott is an equal-opportunity employer and aims to be intentional in our ED&I strategy. We operate throughout Europe in the hometowns of countless people, including our employees. To truly free OUR cities, we must have a workforce that not only understands the unique needs of our cities but also represents the diversity within them. To support all our employees to be their authentic selves, we have a zero-tolerance policy for discrimination and harassment in any regard.

Data Privacy
At TIER-Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.