Community Operations Work Student

Here at Dott, we believe in a future where our cities are free from cars and pollution. With our on-demand e-bikes and e-scooters, we want to help co-create liveable cities where space is given back to people. We dream of cities where it is easy to move from one place to another with less congestion and more socialisation. All work we do is to continue reaching for our mission, to free our cities with clean rides for everyone.

We have recently closed a financial transaction to merge with TIER. Together we create the European champion of shared micro-mobility, with revenues of €250m, supporting over 125M trips a year in more than 20 countries.

Working Student (part-time), office based

We are looking for a proactive Community Operations Associate to join our team at our office in Berlin. We need someone who wants to streamline the day-to-day fines management processes in the office.

The ideal candidate is organized, detail-oriented, and proactive.

THE ROLE AND YOUR IMPACT AT TIER-DOTT

• Own the day-to-day fines management operations, including processing incoming parking fines mail from the German authorities and being the first point of contact for our Fines Management Project stakeholders (Senior PMO Commercial, Director Public Policy DACH and Finance Team).
• Maintain a fine tracker and update it as needed, ensuring efficiency and cost-effectiveness.
• Assist with maintenance of the Finance Team’s fines tracker, including data entry and document organisation.
• Forward relevant processed fines mail to the appropriate stakeholders in the other German cities and/or a legal firm.
• Your work would be at the office at Lobeckstraße 36-40 in Berlin.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

• Excellent organisational skills.
• Strong attention to detail.
• Minimum C2 level in German & business fluent level in English, both verbally and in writing.
• Experience with GoogleSuite (Sheets, Forms).
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride! 

In case you are living with disabilities, chronic illness or neurodiversity please inform us, so we can ensure a smooth application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

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