Community Health Worker

Over the past 30+ years, Rhode Island Primary Care Physician’s Corporation (RIPCPC) has grown to become the largest independent provider association of primary and pediatric care in the state, delivering exceptional care to over 200,000 Rhode Islanders. RIPCPC delivers support services that are essential to providing high quality, cost-effective medicine to patients, while also preserving community-based practices. In 2023, RIPCPC joined Akido Labs, becoming a key east coast hub for healthcare innovation within the Akido Care medical network.

Akido Care’s fast-growing medical network is known for its ability to integrate innovative technology into the healthcare infrastructure, relieving the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families.

We're building a dynamic, diverse and driven team as we continue to grow and broaden our impact. We are seeking passionate people who care deeply about helping patients and communities. We hope you’ll join our team!

The Opportunity

• The Community Health Worker (CHW) is responsible providing support to patients and families as part of Rhode Island Primary Care interdisciplinary care team within a primary care setting. CHWs will be assigned to work with their assigned primary care and pediatric practices to coordinate care for a patient’s social determinant of health (SDOH) needs. The RIPCPC Community health workers are an integral part of the care management team. In this role, assessment of patient bio-psychosocial strengths and challenges will be integral in supporting their healthcare needs and conditions. As a CHW you will coordinate with RIPCPC interdisciplinary care teams and community-based organizations to bridge the gap in services for our patients.

What you’ll do

• Complete initial assessments with the patient and/or family member to identify specific areas of patient strengths and barriers to care.
• Work to build a trusting relationship through continued rapport building techniques.
• Empower patients to manage their care through motivational interviewing and goal setting.
• Coordinate and collaborate with interdisciplinary care team members at RIPCPC, family members, and healthcare providers.
• Advocate for patients and families to ensure the patients needs are represented and supported by their healthcare team.
• Documentation in EPIC and native electronic medical record of physician practice.
• Assist with setting up social services through a community-based organization including:
  • Food assistance o Housing transitions
  • State and federal applications, insurance, and benefits
  • Long term care resources
  • Child and family resources
• Understanding social determinants of health (SDOH) and how they effect a patient’s health.
• Collaborate with Behavioral health Clinicians as needed for patient care and improving patient outcomes.

Who you are

• Qualifications:

  • CHW State course completion.
  • Bachelor’s degree in a health-related field, social work, health care administration.
  • Background in managing populations with complex medical and behavioral needs.
  • Experience in community health setting or public health.
  • Proven knowledge of Medicaid population.
  • Experience in documenting in an electronic health record.
  • Ability to organize and manage a caseload and assist with patient navigation.
  • Full COVID 19 Vaccination is required.

  Skills and Training:

  • Ability to work independently and collaboratively to achieve goals.
  • Highly self-motivated and organized.
  • Proficiency with computer skills (i.e., Microsoft word, Excell and Access, PowerPoint, Web-based applications.)
  • Demonstrated ability to work both independently and as an effective team member.
  • Demonstrated experience working with diverse populations.
  • Exercise sounds judgement and decision making.
  • Excellent interpersonal skills.
  • Excellent verbal and writer communication skills
  • Bilingual-Spanish speaking a strong asset, although not required.

  Education

  • High School Diploma/ GED
  • Bachelor’s Degree (Preferred) License/ Certification
  • Driver’s License
  • CHW Course Completion

Benefits

• Health benefits include medical, dental and vision
• Employer Paid Health Reimbursement arrangement that reduces the portion of the medical plan deductible that you are responsible for
• 401K matching upon eligibility
• Long-term disability
• Paid Time Off PTO
• Life insurance - Company paid basic policy and optional supplemental plans

Physical Demands: Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods. 

Rhode Island Primary Care Physician’s Corporation (RIPCPC) is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.