Maintenance Technician

Join Riverside Natural Foods Ltd., a $300 million+ Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, 'better-for-you' snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.

We’re on an ambitious mission to double our business by 2027, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.

So, lace up your boots and let’s tackle the climb together.

You can learn more about us at www.riversidenaturalfoods.com.

Position Summary/Objective:   
As a Maintenance Technician you are responsible for contributing to the company’s operational performance through maintenance program compliance and work order management including reactive, corrective, and preventative maintenance for all technical and non-technical components.

 

Primary Responsibilities: 

Overall 

• Demonstrate and uphold Riverside Natural Food’s Core Values.
• Cooperate with maintenance staff in everyday scheduling, preventative maintenance, repair of all production equipment and resolution of equipment related issues.
• Collaborate with the Maintenance team and Parts Clerk to Maintain equipment and parts inventory using available resources to continuously minimize downtime and organize Maintenance Workshop
• Contribute and participate in equipment repairs, overhauls, and rebuilding to ensure that it is fully operational and safe to operate and within schedule requirements.
• Ensure your work and your colleagues work complies with Quality, health and safety standards and proper environmental practices within the plant and the Maintenance Department
• Be the embodiment and example of ADAPTABILITY and composure in times of volatility, uncertainty, and ambiguity. 
• Provide support to the team across all weekdays and shifts as needed in instances of vacation, and other instances as requested.
• Be a quick adopter of new Maintenance strategies and initiatives encouraging participation and adoption amongst the Team.
• Effectively uses CMMS and gives and Feedback to add value to the Maintenance strategy. 
• Develop and maintain a Continuous Improvement and Open mindset amongst technicians. 
• Provide and document continuous feedback to all technicians in such a manner to continuously develop skills and motivate them.

 

Maintenance  

• Understand and comply with both Health and Safety, GMP and Food Safety practices. 
• Inspect, maintain, adjust, and repair food processing equipment and machinery to ensure the equipment is always in proper working order.  
• Ensures Maintenance activities meet the required standards of precise highly automated equipment.
• Ensure the Maintenance TEAM members are required to be responsive to production needs and equipment failures. 
• Independently conduct/coordinate the following assigned activities:  
• Equipment set up and changeover. 
• Conduct High Quality and documented Preventative and Reactive maintenance 
• Assist with Facilities renovation and maintenance as necessary.
• Test and observe equipment and machinery using tools such as Sonoscope, voltmeters and other testing devices to troubleshoot malfunctions and make repairs as needed. 
• Ability to take OWNERSHIP and work independently without supervision, meet tight deadlines. 
• Prepare notes on learnings, contribute to procedures, notes of observations and training to share with the broader maintenance team for overall growth and development.
• Contribute to maintenance reports by collecting and summarizing information. 
• Exemplify GRIT in the pursuit of resolving Emergency repairs, Trouble shooting, creating a harmonious and effective maintenance team.
• Record all maintenance and repair services performed, keep track of all materials and parts used during the repair process. 
• Ability to and demonstration of knowledge sharing by mentoring, training, and guiding activities of junior and other Maintenance Technicians.
• Suggest and implement continuous improvement projects to improve equipment performance. 
• Keeps the work atmosphere FUN by keeping it light and welcoming. 
• Ability to technically assist with troubleshooting situations, evaluate and implement improvements to mitigate repeat issues in the plants. 
• Performs regular technical and non-technical component monitoring, inspection and repairs including preventative and corrective maintenance tasks. 
• Ensures all work is completed meets quality, contract response and all other requirements. 
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded, and escalated, and that related documents are maintained. 
• Ensure facilities are always kept to GMP, CFIA and BRC standards. Participates in preparation for audits and inspections.  
• Exemplify RESPECT in your working relationships with all Key Internal Stakeholders (Maintenance Team, Other department peers, parts clerk, procurement officer etc.) and External Stakeholders (suppliers, contractors, OEM representatives etc.)  
• Identify Gaps (Skills, Knowledge, Core Values) within the maintenance team and take appropriate steps to address them.
• Flexibility to workday, afternoons and nights shifts temporarily to support production, based on the need for coverage.
• Other related duties as assigned. 

 

Administration  

• Collaborate with the planner to schedule and prioritize related work orders
• Ensure that maintenance/service work is performed as required while following GMP and food building compliance. 
• Participate in continuous improvement projects as required. 
• Assists in enhancing customer satisfaction and maintaining positive relations through a positive and enthusiastic work ethic. 
• Contributes to and participates in Performance Assessments of other technicians.  
• Documenting coordinating and facilitating efficient pre shift and handover meetings to ensure smooth transitions between shifts.  

 

 

Reporting Relationships 

• This position reports directly to the Maintenance shift lead, Maintenance Supervisor 
• This position collaborates with the Production personnel, Maintenance Planner, Production Supervisors and Production Leads.

 

Key Perform Indicators  

• Equipment Uptime vs. Availability 
• PM Schedule completion rate
• Corrective WO completion rate
• Reactive WO Completion
• Punctuality
• Attendance
• Workshop and inventory 5S,
• Technician’s Job description
• Embodying Riverside’s Core Values

 

Education & Qualifications  

• Minimum 2-5 years of experience as a Maintenance technician or Electrician/
• Working experience with equipment such as vertical wrapper, horizontal wrappers, robotics pick and place, tunnel oven is an asset.
• Knowledge of PLC, robotics, HMIs, and controls (Allen Bradley) preferred.
• Ability to read technical drawings, procedures and electrical schematics.
• Hands-on work experience with the following is preferred.
  • Power transmission systems
  • Electric and electronic controls
  • Pneumatic and hydraulic systems
  • Welding, brazing, and soldering
  • Servo and electric motors
  • lubrication types and systems
  • Proven machining skills using lathes, milling, and drill press.
  • Rigging and hoisting experience is an asset.

 

Skills & Abilities  

• Strong mechanical, analytical, and problem-solving skills.
• Exceptional utilization of CMMS.
• Ability to work effectively as part of a Team and Independent

 

Core Values 

• A TEAM PLAYER with a positive attitude. 
• Exceptional time management and organizational skills, a self-starter with initiative and
• Proven desire to learn, takes OWNERSHIP, and a GRIT for technical fields. 
• Demonstrates HUMILITY throughout the company on a day-to-day basis. 
• Aptitude to exhibit, RESPECT and protect Riverside’s Core Values in a changing environment.  
• Keeps the work atmosphere FUN by keeping it light and welcoming. 

What we expect:

• Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
• Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
• Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
• Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
• Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.

What We Offer:

• Values-led: We don’t cut corners or step on anyone or anything on our way to our summit. There is no winning at all costs here. Every step you take must align with our values, no compromises.
• Courageous determination: As a family-run, rapidly growing business, we are often challenged to find ways to deliver that aren’t obvious or easy. You must be willing to try, ask and answer challenging questions, test and learn, turn over every stone, keep moving forward and help us find a way through. Resourcefulness and grit will be your constant companions at Riverside and will serve you well.
• Humility: We’re a small (but growing) fish in a sea of whales and sharks. We know the products we offer are some of the healthiest and most sustainable, but we don’t brag about it, and know we have a steep path ahead. We pride ourselves in being respectful and supportive of others while shining brightly through our innovative, high-quality products. There isn’t one superstar at Riverside. We take turns leading the way as we climb to the summit.
• Continuous improvement: As a learn-as-we-go organization, we rely on each other to continuously improve everything we touch to make it better, more efficient, more sustainable, and more endearing to customers, consumers, employees, vendors, partners and the community. We own our mistakes and learn from them as we wind our way to the top.

Wait! There’s more!

• Immerse yourself in our comprehensive benefits program, with Riverside taking care of the costs!
• RRSP matching or IRA matching for an empowered financial journey
• Join Employee-Led Resource Groups (ERGs) championing mental health, sustainability, diversity, women, and LGBTQ+ rights
• Develop your career further through our Riverside University program and with our Tuition Reimbursement Program
• An open concept work environment that embodies our Values

How to Apply:

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.