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Director of Talent Acquisition

North America

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 200+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER!

 

About the Role

As the Director of Talent Acquisition, you will be leading the global Talent Acquisition (TA) organization, which is instrumental in helping us scale our business and enabling us to continue to bring joy and happiness to the world through our amazing product!

You will grow this strategic function that owns the entire recruitment lifecycle, partnering with hiring managers from role brief all the way through to offer and onboarding. You will be extremely operational and strategic, giving you the skills and knowledge to take the TA team to the next level by building out the strategy and processes that ensure that we not only hire the best talent, hit our big headcount targets and do so effectively and efficiently.

But, you’re also not afraid to roll up your sleeves! You will excel at recruitment, sourcing and identifying leads, ensuring we attract top talent to drive our mission forward. You will advise on best practices, industry and market trends, and build our EVP strategy and release it to the market.

 

Why Should You Apply

Our People are the secret sauce to our success at ROLLER and you will find that no two days are the same. We have big goals and initiatives to tackle, and we are committed to supporting our ROLLERs and leaders to provide the best experience possible.

If you want to be part of a truly passionate and fun P&C team, and have a genuine passion for providing an amazing candidate experience while being an exceptional leader to our TA team, then this role is for you! Reporting to the Chief People Officer (CPO), you will build strong, collaborative relationships with various stakeholders at all levels across the world!

What You'll Do

  • Lead and own the entire end-to-end recruitment function globally, driving excellence across all aspects of talent acquisition
  • Manage, develop, and mentor a team of 6, providing clear direction, consistent support, and meaningful growth opportunities
  • Build out and continuously improve recruitment processes, policies, and workflows to drive consistency, fairness, and efficiency
  • Serve as a strategic voice for Talent Acquisition across the business — ensuring the CPO and SLT are proactively informed on hiring progress, roadblocks, and risks
  • Build strong, trust-based relationships with stakeholders and act as a thought partner who can both influence and challenge when needed
  • Develop and maintain accurate, insightful dashboards to track key recruiting metrics, enabling data-driven decisions at the team and leadership levels
  • Be a hands-on recruiter and sourcer when needed — leading by example and actively contributing to sourcing top-tier talent
  • Champion an exceptional candidate experience that reflects our mission, values, and culture
  • Lead and scale diversity and inclusion efforts across hiring practices to ensure we build a diverse and equitable workforce
  • Manage and optimize relationships with external recruitment agencies
  • Partner with hiring managers to build hiring capability, provide market insights, and guide them through a thoughtful and structured hiring process
  • Think creatively about talent attraction strategies — bring new ideas, iterate quickly, and test what works
  • Help build and execute an Employer Value Proposition (EVP) strategy that communicates our unique culture and energy to the market
  • Ensure our ATS (Greenhouse) is fully optimized for accuracy, efficiency, and insightful reporting
  • Bring passion for GTM hiring as well as technical and operational roles, and understand the nuances of hiring across all business functions

About You

  • You're based in Austin, TX, or open to relocating
  • You have 10+ years of experience in full-cycle recruitment, including managing and scaling high-performing TA teams in fast-paced tech environments
  • You’ve led global teams and understand how to collaborate across time zones and cultures
  • You’ve successfully influenced C-level executives and know how to balance advocacy for your team with stakeholder needs
  • You’re known as a coach and mentor — invested in the growth, morale, and success of your team
  • You’re deeply knowledgeable in GTM and tech hiring, with strong instincts around talent quality and fit
  • You don’t just report on metrics — you use them to tell a story, identify trends, and drive strategy
  • You’re resourceful, solutions-oriented, and comfortable navigating ambiguity
  • You think like a builder — designing scalable processes and improving what exists with curiosity and urgency
  • You have a solid command of Greenhouse (or similar ATS) and are obsessive about data accuracy and process integrity
  • You communicate clearly and confidently and know how to tailor your approach to influence different stakeholders
  • You’re humble, collaborative, and genuinely care about people — bringing positivity and integrity to everything you do

 

Perks!

  • Attractive compensation package and benefits
  • Paid time off (PTO), sick days, and paid US holidays
  • 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
  • 100% paid Medical Insurance
  • 401(k) Plan with a 100% match on contributions up to 5%
  • 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
  • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
  • Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
  • Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
  • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!

 

What You Can Expect

  1. Initial call with our Talent Acquisition Manager
    You'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
  2. Interview with our Chief People Officer
    You'll get to meet with our Chief People Officer and P&C Business Partner to learn more about the role & ROLLER whilst also talking through your experience in more detail.
  3. Loop Interviews
    This is where you will get to meet our Senior Leadership team to make sure our culture & vibe meet what you are looking for!
  4. Presentation
    You’ll visit our office in person and present your strategic 30-60-90 day plan outlining your priorities and approach for the first three months in the role.
  5. Offer
    If all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!

Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment

 

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