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Junior Billing Specialist

Melbourne, Australia

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 250+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

Looking for a motivated and detail-oriented Junior Billing Specialist to join our dynamic global finance team. This is a fantastic opportunity for a recent graduate who is eager to launch their career in finance and gain hands-on experience in billing operations within a fast-paced, global SaaS environment.

In this entry-level role, you’ll support our receivables and billing processes, working closely with our billing team to support accurate invoicing, timely customer support, and smooth financial operations. You’ll have the opportunity to learn key finance systems, develop your analytical and communication skills, and contribute to improving billing workflows and customer satisfaction.

We’re looking for someone who is proactive, collaborative, and eager to learn. This role offers a hybrid work model, with the expectation of working from our office three days a week.

What You’ll Do

  • Assist with generating and reviewing customer invoices
  • Support the accounts receivable process, including payment tracking and reconciliations
  • Respond to internal and customer queries related to billing in a timely manner
  • Collaborate with cross-functional teams to improve billing accuracy and efficiency
  • Maintain billing records and help with reporting as required

About You

  • Recent graduate in Accounting, Finance, Business, or a related field
  • Strong attention to detail and willingness to learn
  • Good communication and problem-solving skills
  • Comfortable working with numbers and learning new systems (e.g., Excel, billing software)
  • Interest in SaaS, billing, or financial operations is a plus

Perks!

  • Attractive compensation package and benefits.
  • You get to work on a category-leading product that customers love in a fun, high-growth industry - check our Capterra and G2 reviews.
  • Four ROLLER Recharge days per year (that is four additional days of leave that we all take off together as a team to rest and recuperate).
  • 16 weeks paid Parental leave for primary carers and 4 weeks paid Parental leave for secondary carers.
  • Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
  • Team member Assistance Program to proactively support our team's health and well-being, access to coaching, education modules, weekly webinars, and more.
  • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
  • Individual learning and development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

  1. Initial call with our Talent Acquisition Manager
    You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
  2. Interview with Finance Operations Manager
    You will get to meet with the Hiring Manager to learn more about the role & ROLLER whilst also talking through your experience in more detail.
  3. Loop Interviews
    This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!

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