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Director of Product Design

Remote
What We Do
 
Roo (www.roo.vet) has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users. 
 
Our dynamic platform enables hospitals to fulfill personnel needs in real time, while allowing high-quality veterinary professionals to secure work at the click of a button.  Beyond the platform, Roo represents a growing opportunity to help hospitals meet all-things staffing, and a growing community of resilient vet industry professionals who value flexibility and work-life balance, in addition to providing the best possible outcomes for clients and their pets.  
 
Our aim is to combine experienced healthcare expertise with Silicon Valley talent to shake up this industry and change the way veterinarians and hospitals work!

About the Role

We are hiring a Head of Product Design to lead and scale the design function at Roo. This role reports to the VP of Product and Design and owns the full design vision across the entire product surface including marketplace, platform, mobile, growth flows, and internal tools. You will shape how design influences strategy, how designers work across squads, and what the future experience of Roo will look and feel like.

You will create a cohesive vision for where our product experience is heading and guide the team in moving toward that vision through thoughtful systems, clear patterns, and strong craft. You will help define the next chapter of Roo’s design identity and the experience that connects animal healthcare professionals in a more meaningful way.

The role blends vision and hands-on leadership. You should be equally comfortable exploring future concepts and ensuring the team delivers high quality work in the present. You will grow the design team and establish the practices that help the function scale with the company.

Responsibilities

  • Lead, mentor, and grow the 6 person Product Design team. Support designers in developing strong craft, critical thinking, and strategic influence.
  • Own the end to end design vision across all Roo product surfaces and guide how that vision evolves as the company expands beyond marketplace offerings.
  • Partner with Product, UX Research, and Engineering leadership to align design direction with product strategy and company goals.
  • Build and strengthen design systems that enable consistency, quality, and scalability.
  • Shape design practices across discovery, concept development, interaction design, prototyping, and delivery.
  • Help define and improve core intent based experiences that support onboarding, activation, engagement, and retention.
  • Translate long term vision into clear, near term design work that supports incremental progress.
  • Encourage exploration and push the team to rethink assumptions while staying grounded in user needs and market realities.
  • Represent design in leadership settings and help influence product direction through clarity of vision and insight into user behavior.
  • Ensure design quality remains high across squads and product surfaces.
  • Advocate for the customer experience across every surface and ensure design decisions always reflect real customer needs.

Qualifications

  • 12 plus years of product design experience with significant leadership responsibilities.
  • Experience owning the design vision and execution for a full product surface in a fast moving startup or marketplace environment.
  • Strong portfolio demonstrating excellence across interaction design, systems thinking, product storytelling, and user centered craft.
  • Experience building and scaling design systems.
  • Demonstrated ability to grow, coach, and support designers in producing high quality work.
  • Ability to bring clarity to ambiguous spaces and turn loose ideas into compelling product concepts.
  • Skilled at balancing long term vision with clear, incremental steps that deliver value.
  • Strong cross functional communication skills and experience working closely with Product and Engineering leadership.
  • Excitement about shaping the future of the industry by designing experiences that support meaningful work.

While we are a remote first company, if you are based in San Francisco this will be a hybrid role.  Please see below for examples of compensation ranges based on state averages.

Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet.

Exact compensation may vary based on skills, experience, and location.

California pay range

$200,000 - $275,000 USD

New York pay range

$200,000 - $275,000 USD

Washington pay range

$180,000 - $250,000 USD

Colorado pay range

$170,000 - $235,000 USD

Texas pay range

$170,000 - $235,000 USD

North Carolina pay range

$160,000 - $220,000 USD

Core Values
 
Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! 
 
What to expect from working at Roo!
 
For permanent, full time employees, we offer:
  • Accelerated growth & learning potential.
  • Stipends for home office setup, continuing education, and monthly wellness.
  • Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans.
  • 401K
  • Unlimited Paid Time Off.
  • Paid Maternity/Paternity and reproductive care leave.
  • Gifts on your birthday & anniversary.
  • Opportunity for domestic travel, including for regional team building events.
 
Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation.
 
We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates.  We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.
 
Ready to join the Roo-volution?!
 
 

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