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Leasing Associate

Fort Worth, TX

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the Role

We are seeking a motivated and customer-focused Leasing Associate to join our team at a premier build-to-rent community. This onsite role is based in a professional office attached to a model home and plays a key part in driving lease-up success and providing an exceptional resident experience. This is a one year commitment.

Responsibilities

  • Manage a high volume of leasing inquiries from prospective residents via phone, email, and SMS with prompt, professional communication.
  • Schedule and conduct in-person tours, including walk-ins and Open Houses, showcasing available homes and community features.
  • Deliver consistent follow-up with prospective residents to ensure timely conversion and exceptional service throughout the leasing journey.
  • Listing homes on the local MLS
  • Networking with local brokerages 
  • Collect and aggregate documentation necessary for rental application screening
  • Develop strong knowledge of the available inventory
  • Conduct weekly Community Inspections
  • Maintain Model Homes / Office
  • Track leasing metrics
  • Serve as a company representative in eviction-related court hearings when required. This includes in-person appearances for contested cases, appeals, or by court or legal request to support case resolution and clarify property management actions

Qualifications

  • Must have active Real Estate Agent licensed in Texas
  • Must be able to commit to working Tuesdays - Saturdays, 9am - 6pm, with some required flexibility
  • 2+ years of experience in Property Management or related field (i.e. hospitality, real estate)
  • 2+  years of experience in a customer service position
  • Ability to prioritize and take initiative 
  • Phenomenal communication skills, both written and verbal
  • High Attention to detail
  • Tech-savvy with the ability to use Google Suite 

Location

This position is classified as Onsite, and this person must be located or willing to travel daily to Fort Worth, TX.

Travel Required

This position will require some travel within the market with 10% of the time (likely 1x a month)

Competitive & Unique Benefits Package

  • Generous PTO Policy
  • 13 Paid Holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • 401k Program
  • Wellness and home office/cell phone subsidies
  • Robust health, dental, vision insurance, and more

 

 

Must be authorized to work in the U.S. is a precondition of employment, and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.  

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

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