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Background Screener

Lancaster, New York, United States

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About RentPrep

RentPrep is a national tenant screening company with 17 years of experience providing accurate, reliable background checks. We are a technology-driven, e-commerce-based company in Buffalo, NY. Our mission is to help clients protect their communities and investments by delivering high-quality screening services.

We are seeking a detail-oriented, motivated Background Screener to join our growing team and make a real impact.

Why This Role is Exciting

  • Work in a role that gives access to a world few people get to see—perfect for those interested in law enforcement, private investigation, or helping communities.
  • Directly contribute to client trust and community safety.
  • Be part of a culture of empowerment, where micromanagement is minimal and your work is valued.

Responsibilities

  • Process comprehensive tenant and applicant background checks, including criminal, credit, evictions, etc.
  • Review results for accuracy, completeness, and compliance with federal, state, and local regulations
  • Communicate results professionally with clients and internal teams
  • Collaborate with team members to resolve discrepancies or complex cases
  • Identify opportunities to improve screening processes, workflows, and turnaround times
  • Support nights and weekend coverage as required by business needs

Qualifications

We welcome applicants with no prior screening experience who meet the following criteria:

  • Strong computer skills and ability to learn new software quickly
  • Excellent phone and people skills
  • Highly detail-oriented and organized
  • Reliable transportation
  • Ability to work evenings and weekends

We are looking for a long-term fit to add to our team. This position offers a structured career path for growth and development.

Location

This position is classified as onsite, and this person must be located or willing to travel daily to 1821 Como Park Blvd, Lancaster, NY 14086.

Compensation

$19.00 per hour

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

  • Generous PTO Policy
  • 12 Paid Holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • 401k Program
  • Wellness and home office/cell phone subsidies
  • Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

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