Customer Service / Office Administrator- O'Fallon MO

Customer Service / Office Administrator - Archway Lawn and Landscaping

 

Location: O'Fallon, MO

Employment Type: Full-Time, Hourly

Compensation: $20–$22/hour (Based on experience)

Schedule: Monday to Friday, 8:00 AM – 5:00 PM

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About Archway Lawn and Landscaping

Archway is a professional landscaping company dedicated to creating beautiful and functional outdoor spaces. We pride ourselves on our commitment to quality, customer satisfaction, and a supportive team environment. We're looking for a proactive and friendly individual to be the welcoming voice and organizational backbone of our office.

 

The Opportunity

We're seeking a reliable and organized Customer Service / Office Administrator to join our team in O'Fallon, MO. This is a vital role where you'll be the first point of contact for our clients, vendors, and team members. You'll ensure our office runs smoothly, providing exceptional customer service while managing essential administrative tasks. If you're a detail-oriented problem-solver with a customer-first attitude, we'd love to hear from you!

 

Key Responsibilities

• Answer incoming calls and respond to customer inquiries in a friendly, helpful, and professional manner.

• Create and manage invoices, process payments, and meticulously track accounts receivable.

• Schedule appointments and efficiently dispatch crews for landscaping jobs.

• Maintain organized digital and paper filing systems to ensure easy access to information.

• Update customer records and job details accurately in our company systems.

• Communicate effectively with vendors and order office and job supplies as needed.

• Provide general office support, including email management, accurate data entry, and light bookkeeping tasks.

• Support management with special projects or tasks as required.

 

What We're Looking For

Required Qualifications:

• High school diploma or equivalent.

• Strong verbal and written communication skills that allow you to connect clearly and professionally with diverse individuals.

• Proficient in Microsoft Office (Outlook, Word, Excel) and comfortable quickly learning new office technology.

• Excellent organizational skills and impeccable attention to detail.

• Ability to multitask and prioritize effectively in a dynamic, fast-paced environment.

• A friendly, professional demeanor with a genuine customer-first attitude.

Preferred Qualifications (Nice-to-Haves):

• Prior experience in an office administrative or customer service role.

• Familiarity with invoicing software (e.g., QuickBooks or similar).

• Experience in construction, landscaping, or service-related industries.

• Bilingual (Spanish/English) is a plus, but not required.

 

Benefits

• Comprehensive Health Insurance Package

 

Ready to Apply?

If you're a highly organized individual with a passion for customer service and a desire to contribute to a growing team, we encourage you to apply! This position is available for an immediate start or as soon as possible.

To apply, please submit your resume and a brief cover letter explaining why you're a great fit for this role