Logistics Specialist

About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary:

As Ruggable's Logistics Specialist, you will play a key role in managing both inbound and outbound freight operations across Ruggable’s global supply chain. You will coordinate day-to-day ocean, air, drayage, and cross-border shipments while ensuring the accuracy of logistics data, tools, and automated workflows.

This role blends operational execution with analytics and process ownership. You will collaborate closely with freight partners, manufacturing plants, Supply Planning, and Supply Chain leadership to support timely deliveries, improve logistics performance, and strengthen our network’s efficiency.

What You'll Do:

Inbound Logistics

• Coordinate end-to-end ocean, air, drayage, and cross-border shipments with freight forwarders, carriers, and customs brokers
• Monitor daily/weekly inbound freight status, resolving delays, customs issues, and exceptions with plant teams and external partners
• Maintain inbound trackers, data pipelines, volume updates, and analysis tools
• Assist with RFP data collection, vendor evaluation, and rate comparisons
• Maintain carrier performance reporting and contract utilization tracking
• Manage container allocation, contribute to booking strategy, and audit freight invoices with Finance/AP

Outbound Logistics Support

• Provide reporting and cost audits for outbound freight performance
• Identify major opportunities for outbound shipping cost optimization
• Support cross functional teams in delivery of cost optimization projects
• Help maintain outbound visibility tools and improve data accuracy
• Support delivery-related escalations from manufacturing plants

Data, Tools & Process Ownership

• Ensure accuracy across logistics data, automated workflows, and operational trackers
• Troubleshoot workflow or data issues and contribute to process/automation improvements
• Maintain logistics KPIs, dashboards, and core weekly reporting for Supply Chain leadership
• Support SOP documentation and operational standardization initiatives

Required:

• Experience in logistics, freight operations, or supply chain
• Strong proficiency in Google Sheets/Excel
• Experience working with logistics partners (e.g., freight forwarders, carriers, drayage providers)
• Experience with analytics a reporting

Preferred: 

• ERP experience (NetSuite ideal)
• Exposure to customs processes or documentation
• Familiarity with vendor scorecards, RFPs, or carrier performance evaluations

Compensation:

• $85,000 - $95,000 per year base salary
• An annual bonus percentage that varies based on level of role
• Employer matching (up to 3% of base salary) for company sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.