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Developer Relations Community Manager

Remote, USA

Runpod is the foundational platform for developers to build and run custom AI systems that scale. With over 500,000 developers worldwide and an annual recurring revenue run rate exceeding $120M, Runpod operates at the intersection of developer velocity and production-scale AI. Founded in 2022, we’ve grown rapidly by building infrastructure purpose-built for modern AI workloads. Our platform enables teams to move from experimentation to deployment with flexibility across cloud, on-prem, and hybrid environments. As a remote-first, globally distributed company, we are building the infrastructure layer that powers the next generation of AI systems.

The Marketing team at Runpod is responsible for driving awareness, adoption, and revenue across our developer-focused AI infrastructure platform. We are a lean, high-output team building the function from the ground up during a period of rapid growth (Series A, $120M+ ARR). The team spans brand/positioning, content, developer marketing, and demand generation, reporting to the Head of Marketing. We operate with high autonomy, short feedback loops, and a bias toward measurable impact. This role will own both developer relations and community operations, working across Product, Engineering, Content, and Marketing to drive adoption, education, and advocacy among AI developers.

Runpod is hiring a Developer Relations and Community Manager to own the full spectrum of developer engagement: from technical advocacy and content creation to community operations and growth. This is a senior, hands-on role reporting to the Head of Marketing. You will be both the public face of Runpod in the AI developer ecosystem and the operator who builds the systems that make our 500K+ developer community self-reinforcing. On any given week, you might ship a tutorial on deploying vLLM on Runpod, run a community AMA with an engineer, speak at a conference, and synthesize a community feedback report for Product. This combination is intentional. At Runpod's stage, the person closest to developers needs to do both: create the technical content and integrations that drive adoption, and build the community infrastructure that turns users into advocates. We are not looking for someone who only presents or only moderates. We need someone who can code a demo, write a guide, and manage a Discord of tens of thousands of developers with equal skill.

You will define how Runpod shows up in the AI developer ecosystem and how our developer community scales from organic adoption into a structured growth engine. Your work will directly influence developer activation, retention, product feedback loops, content strategy, and word-of-mouth acquisition. You will have autonomy to architect community programs, create technical content, represent Runpod at events, and build the operational infrastructure that connects our platform to the developers building on it.

Responsibilities:

Developer Relations 

  • Own Runpod's developer relations strategy: define the programs, content, and engagement motions that drive developer adoption, education, and advocacy
  • Create high-quality technical content: tutorials, guides, sample applications, benchmarks, integration walkthroughs, and video demos that help developers succeed on the Runpod platform
  • Build and maintain reference architectures, sample repos, and integration examples that demonstrate Runpod's capabilities across inference, training, fine-tuning, and agent workloads
  • Represent Runpod at developer conferences, meetups, and community events (AI/ML conferences, KubeCon, NVIDIA GTC, PyCon, etc.); deliver technical talks and workshops
  • Engage actively in the open-source AI ecosystem: contribute to relevant projects, build integrations with popular frameworks (PyTorch, Hugging Face, vLLM, LangChain, etc.), and cultivate relationships with maintainers
  • Build relationships with AI/ML influencers, YouTubers, technical bloggers, and educators who reach Runpod's target audience; support and enable their content creation efforts
  • Collaborate with Content and Marketing to align technical content with product launches, campaigns, and positioning
  • Contribute to Runpod's documentation and developer experience by identifying gaps, writing docs, and working with Product to improve onboarding flows

Community Management

  • Own end-to-end community strategy and day-to-day operations across Discord (primary), Reddit, GitHub Discussions, social channels, and any emerging platforms where Runpod developers congregate
  • Build and manage community programs that drive engagement, retention, and advocacy: ambassador/champions programs, power-user recognition, community challenges, template showcases, and office hours
  • Create and maintain community onboarding flows that reduce time-to-first-value for new Runpod users and connect them to relevant resources, templates, and peers
  • Monitor and synthesize community conversations to surface product feedback, bug reports, feature requests, and emerging use cases to Product, Engineering, and Marketing teams on a structured cadence
  • Develop and enforce community guidelines that maintain a welcoming, high-signal environment while scaling membership; recruit and manage volunteer moderators as the community grows
  • Plan and execute community events including AMAs with Runpod engineers, community showcases, hackathons, and virtual meetups
  • Partner with Support and Product to build self-serve knowledge resources (FAQs, troubleshooting guides, best practices) that reduce support ticket volume and improve developer self-sufficiency

Collaboration 

  • Track and report on combined DevRel and community impact metrics: content engagement, developer activation, community health (active members, engagement rates, response times, sentiment), conference ROI, community-sourced feedback volume, and influence on product adoption
  • Identify and cultivate relationships with high-value community members and open-source contributors who can become ambassadors, content contributors, or case study candidates
  • Partner with Product and Engineering to close the feedback loop between what developers experience in the community and what Runpod builds; advocate for developer experience improvements internally

Requirements:

  • 5+ years of combined experience in developer relations, developer advocacy, community management, or a hybrid role at a developer-focused company
  • Strong technical skills: you can write production-quality code (Python required; Go, Rust, or TypeScript a plus), build demos, and debug developer issues in real time
  • Demonstrated ability to create compelling technical content: blog posts, tutorials, conference talks, video content, or open-source contributions with measurable reach
  • Deep familiarity with the AI/ML ecosystem: model training and inference workflows, popular frameworks (PyTorch, Hugging Face Transformers, vLLM), containerized deployments, and GPU compute concepts
  • Deep fluency with Discord as a community platform, including bots, roles, channel architecture, and moderation tooling; experience managing communities of 10K+ members
  • Experience building community or developer programs from scratch (ambassador programs, hackathons, user groups, content pipelines) with measurable results
  • Strong public speaking skills with a track record of delivering technical talks at conferences, meetups, or webinars
  • Strong written communication with the ability to move between developer language and business context; equally comfortable writing a deployment tutorial and a product feedback summary
  • Experience working cross-functionally with Product, Engineering, and Marketing teams in a fast-moving environment
  • Comfort operating in a remote-first environment with minimal structure and high autonomy
  • Successful completion of a background check

Preferred:

  • Experience at a cloud infrastructure, GPU compute, or developer tools company (AWS, GCP, Cloudflare, Lambda, CoreWeave, Modal, Replicate, Hugging Face, Vercel, etc.)
  • Hands-on experience deploying and optimizing ML models in production: inference optimization, cold start reduction, model serving, or distributed training
  • Existing presence and following in the AI/ML developer community (Twitter/X, YouTube, blog, GitHub)
  • Experience managing or contributing to open-source communities
  • Familiarity with serverless compute, container orchestration (Kubernetes, Docker), and cloud-native deployment patterns
  • Track record of building community-sourced content pipelines that feed into marketing or documentation efforts
  • Experience at a Series A through C stage company where you built DevRel or community from early stage

What You’ll Receive:

  • The competitive base pay for this position ranges from $130,000- $170,000. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location
  • Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside.
  • Generous medical, dental & vision plans 
  • Flexible PTO- take the time you need to recharge
  • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication 
  • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.
  • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace

Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

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