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Sales & Revenue Ops Manager

Remote

Runway is an applied research company pioneering new tools for human imagination. Runway has been at the forefront of multi-modal AI systems ensuring that the future of media creation is accessible, controllable and empowering for creatives. Runway’s mission is to ensure that anyone anywhere can tell their stories. We believe that deep learning techniques applied to audiovisual content will forever change art, creativity and design tools.

Runway is leading a shift to generative media that is unlocking an unprecedented level of creative potential. The invention of the camera 200 years ago forever changed our world – AI is a new kind of camera that will reshape storytelling forever.

About the role

We’re looking for a multi-skilled Revenue Operations Manager to join our Finance function reporting to the Head of FP&A. The ideal candidate for this role has a combination of strong skills in Salesforce administration, sales operations, billing, and reporting. This role ensures accurate revenue processes, efficient system management, and financial integrity while supporting key business operations. We are looking for someone that has a blend of technical and analytical skills, and thrives in a fast-paced, high-ownership environment.

What you’ll do

  • Act as the primary Salesforce Admin with a focus on optimizing current processes and systems to improve operational efficiency, sales effectiveness, and scalability
  • Lead the implementation and optimization of sales systems and related sales tools ensuring that they remain user-friendly and effective 
  • Manage, develop & deliver sales performance reports, dashboards, and share key metrics & actionable insights with sales team
  • Drive the design and execution of sales compensation plans that align with business goals 
  • Oversee pipeline management and accuracy of sales forecasts
  • Collaborate with Sales, Finance, Legal, and Customer Experience teams to ensure seamless execution of sales initiatives and cross-functional alignment
  • Manage end-to-end quote to cash process
    • Lead deal desk function and order management
    • Support vendor onboarding
    • Implement and maintain CRM integration to ERP
    • Utilize internal tools to track enterprise customer usage trends
    • Ensure accurate billing for all enterprise customers
    • Drive timely collection of outstanding balances

What you’ll need

  • Experience: 3+ years in sales operations roles; experience in SaaS or subscription-based businesses is a plus
  • Salesforce Expertise – Proven experience in Salesforce setup, configuration, maintenance, and reporting (Salesforce Administrator certification is a plus).
  • Data Management & Analytics – Strong analytical skills with experience in building dashboards, reports, and data models within Salesforce (BI tools is a plus)
  • Sales Enablement Tools – Familiarity with sales enablement platforms (e.g.,Outreach, Gong) and CRM integrations.
  • Process Improvement & Automation – Experience optimizing sales processes through automation (e.g., workflows, triggers, validation rules, and third-party integrations).
  • Sales & Business Acumen – Understanding of sales processes, pipeline management, and sales performance metrics to support revenue growth.
  • Technical Proficiency – Knowledge of Excel (advanced formulas, pivot tables), data visualization tools is a plus.
  • Strong analytical and problem-solving abilities
  • Ability to multitask and communicate effectively

Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.

There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.

Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.

Salary range: $130,000-$170,000

Working at Runway

Great things come from great teams. We’d love to hear from you.

We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.

More about Runway

 

We're excited to be recognized as a best place to work Crain's | InHerSight | BuiltIn NYC | INC

 

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