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Fraud Manager

Collingswood, New Jersey

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

We are seeking a seasoned Fraud Manager with a strong background in fraud prevention and risk management, ideally within online wagering or a closely related industry. This role is critical in developing and executing fraud detection strategies to safeguard the business from fraud and abuse. The ideal candidate will possess a robust analytical mindset, strategic problem-solving abilities, and experience in managing fraud in fast-paced, high-risk environments. While direct experience in online casino or sportsbook operations is a plus, we highly value skills and experiences from related sectors such as e-commerce or financial services.

Key Responsibilities: 

  • Strategy Development: Create and manage fraud prevention strategies that address the unique risks of our industry.
  • Trend Monitoring: Stay informed about the latest fraud trends, both in online gambling and other relevant industries, and adjust our strategies accordingly.
  • Fraud Investigation: Lead investigations into suspicious activities, working closely with legal, compliance, AML, and other teams as needed.
  • Confidentiality: Maintain the highest level of confidentiality when handling sensitive information, ensuring compliance with legal standards.
  • Team Leadership: Manage and mentor a team of fraud analysts, helping them to grow professionally and ensuring they apply their skills effectively.
  • Data Analysis: Use data to analyze fraud trends and make recommendations to limit our risk.
  • Reporting: Track fraud metrics and prepare reports for senior management, highlighting key issues and suggesting solutions.
  • Collaboration: Work with Customer Service and other departments to resolve escalated player complaints and operational issues.

What We're Looking For: 

  • Education: A Bachelor’s degree in a relevant field is required. A certification in fraud prevention or risk management would be a plus.
  • Experience: You should have at least 5 years of experience in fraud prevention and investigation, with 3 years in a leadership role. Experience in online wagering, e-commerce, financial services, or other high-risk industries is preferred.
  • Industry Knowledge: You should have a solid understanding of fraud patterns and risk assessment methodologies and know how to apply them to the online wagering industry.
  • Technical Skills: Familiarity with fraud detection tools and technologies is important. SQL knowledge is a plus.
  • Regulatory Compliance: Knowledge of iGaming regulations, the Bank Secrecy Act, and AML requirements in the US and Canada is beneficial
  • Analytical Ability: You need strong analytical skills to interpret data, spot trends, and recommend fraud mitigation strategies.
  • Communication: Strong written communication skills are required, especially for drafting and maintaining standard operating procedures.

What makes us great:

  • Comprehensive compensation
  • Flexible working hours
  • Work-life balance initiatives
  • Opportunity to travel to global offices
  • Annual training budget
  • Autonomy – we embrace personal freedom and responsibility
  • Creativity – we are open to new ideas of how we can be better
  • Growth – we want you to develop personally as well as professionally
  • Top-notch professionals who are passionate about what they doing
  • People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity, and expression, marital status, family status, lifestyle, age, culture, religion, military, and veteran status, citizenship, or disability.

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