Back to jobs
New

Senior Property Coordinator

New York

Headquartered in New York with a nationally-scaled platform, RXR is a 450+ person, vertically integrated investment manager with expertise in a wide array of value creation activities, including acquisitions, asset and portfolio management, property operations, development, construction, leasing, and technological innovation. RXR is an active investor in real estate credit, rental housing, commercial property, and property technology through value-added and opportunistic investment strategies.

Senior Property Coordinators are front line representatives of the Company and are responsible for receiving, logging and dispatching tenant requests for service in an efficient, friendly, and responsible manner. The Senior Property Coordinator must be capable of accurately conveying the tenant’s needs to the Property Managers and Maintenance Personnel. All responsibilities should be performed in a manner consistent with RXR’s Core Values as well as the building’s business plan.

Responsibilities: 

  • Daily Responsibilities:
    • Manage email inbox - follow up on all incoming emails pertaining to building requests ensuring they are delegated correctly and handled promptly.
    • Approve and schedule vendor work for building tenants and coordinate the appropriate access to tenant spaces. Follow up on the completion of work and close out with the Assistant Property Manager.
    • Communicate with tenants regarding construction projects.
    • Follow up on elevator issues and notify tenants of any restrictions in service.
    • Initiate the invoice approval process and review contracted invoices with the Tenant Services Coordinator.
    • Approve vendor and miscellaneous invoices
    • Close out Angus tickets following up with tenants on noise/odor tickets.
    • Monitor Hot List and review urgent items with the Assistant Property Manager.
    • Check Purchase Order log- update if purchase orders were issued for work completed over the weekend. Update notes daily and review with Assistant Property Manager.
    • Assist tenants with special requests/inquiries.
  • Weekly Responsibilities:
    • Work with Assistant Property Manager as needed on new Summary Agreements/ Contracts
    • Add security invoices and any miscellaneous charges into COVE work order tickets.
    • Contact base building engineers with open projects/deliveries for update and mark in Purchase Order log.
    • Keep Purchase Order log up to date
    • Review weekend work.
    • Review incident reports and videos from Director of Security. (Follow up with Assistant Property Manager to ensure the documents were signed off and sent to Corporate appropriately).
    • Weekly walk throughs of base building areas with SPM and APM.
  • Monthly Responsibilities:
    • Send accruals to accounting.
    • Complete the Asset Report (non-electric, service contract, violation, COVE)
    • Verify COVE billing with Assistant Property Manager
    • Complete COVE Uploads
    • Complete Utilities Summary Sheet for AVP, Senior Property Controller.
    • Update monthly tenant services sales in electric/water/steam for accounting.
    • Email Tenant Waste Data Report.
    • Work with Fire Life Safety Director to add Summons/hearing dates to calendar for reminders.
    • If holiday/RXR tests affect tenants – Send out Tenant News to entire building via email.
  • Quarterly Responsibilities:
    • Review and address any open invoices on buildings account with security.
  • Yearly Responsibilities:
    • Assist with all building reporting including Public Light and Power reporting.
    • Assist with Budget in Kardin.
    • Schedule Convector/Window  cleaning with tenants and base building engineering.
    • Service Recovery True-ups – Work with AVP, Senior Property Controller on any information they require.

Qualifications:

Top Competencies

  • Professionalism: Hospitality-minded, resilient, flexible, positive, goal-oriented, accountable and reliable.
  • Communications: Builds relationships with tenants, vendors, and colleagues; team player, demonstrates self-awareness. Problem solver. Effectively conveys information (verbal and written), in a timely fashion, with a clear understanding of needs and communication styles of each stakeholder.
  • Computer Skills: Excel, MonWday.com, AVID, Watchwire, COVE, Yardi, Concur, Utilivisor
  • Office Administration: Proactive, prioritizes work effectively to meet commitments and manage the office. Able to manage multiple tasks and projects with accuracy.
  • Problem Solver: Navigates complex, and potentially contradictory, information to effectively assess issues and solve problems. Asks the right questions to analyze situations.

Knowledge Areas

  • Property Management Software COVE, Yardi  preferred  
  • Microsoft Office Suite, especially Excel required
  • Project Management Software (Monday.com) preferred

Experience and Education

  • Experience in a customer facing position preferred
  • College degree preferred

Our Core Values:

  • We believe in doing the right thing – we are values driven.
  • We believe in leading with bold ideas – we are innovative.
  • We believe in striving for excellence – we go above and beyond.
  • We believe in saying humble, and hungry – this means we’re ambitious, not arrogant.
  • We believe in cultivating trusted relationships – we believe in building enduring partnerships.
  • We believe in acting like an owner – we are accountable.  

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary/rate, several factors may be considered as applicable (e.g. location, years of service, specialty, education, relevant experience).

Bonus eligible. 

Pay Range

$65,000 - $75,000 USD

RXR is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. 
RXR is committed to the full inclusion of all qualified individuals. As part of this commitment, RXR will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact 516-506-6847.

 

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in RXR’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.