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Director, Quality Assurance

Boston, Massachusetts, United States, Princeton, New Jersey, United States

RxSense is a high-growth healthtech company empowering clients and consumers with technology to access lower cost prescription drugs. Its transformative cloud-based enterprise platform enables clients to take control of their pharmacy benefits with fast, flexible and customizable solutions and real time data insights to improve operational and financial performance -- and ultimately deliver better care to patients nationwide. RxSense also owns and operates SingleCare, a free prescription savings service that offers consumers access to consistently low prices on prescription drugs. Through its partnerships with the country’s largest pharmacies and grocers, including CVS, Walgreens, Walmart, Kroger and Albertsons, SingleCare improves access and adherence to more affordable medications and has helped millions of Americans collectively save over $8 billion on their medications.

RxSense is a great place to work! Our company has earned recognition as one of Fast Company’s Most Innovative Companies, Forbes’ Top Startup Employers, Modern Healthcare's Best Places to Work in Healthcare, and Inc’s Best in Business and Best Workplaces.

 

Position Summary:   

The QA Director role is responsible to manage all aspects of user acceptance testing and the quality assurance lifecycle of RxSense. This includes end-to-end accountability for the testing quality of the user experience through visual inspection and functional testing against established QA principles, methodology, and guidelines.  This position requires the ability to oversee, manage and report out the status of manual test cases, execution of test scripts, and defect remediation. 

   

In addition to the Quality Assurance Function, this position is required to lead and maintain a highly efficient/effective team. This includes but is not limited to ongoing team training, process documentation, mentorship,     

 

Essential Duties and Responsibilities:

 

  • Lead and coordinate quality assurance testing functions for Pharmacy Business Management across multiple functional areas, including Direct to Consumer platforms.
  • Must be able to lead and coordinate with on and offshore QA teams to meet project requirements.
  • Prepare test cases, document scenarios and lead testing process/structure with on and offshore teams.
  • Define testing strategies and standards to ensure product being tested meets or exceeds standards.
  • Create test plans and define various levels of testing phases.
  • Record test results and defects and promptly communicate to development teams and management on progress.
  • Ensures that testing meets all deadlines set forth in those plans
  • Should interact and collaborate with Innovation and Engineering team and report on high-level metrics for team management on status and progress.
  • Participate in project requirement sessions, analyze and build test cases and prepare test plans
  • Define department best practices, oversee personnel management, work with senior leadership on budget and hiring functions.  
  • Represent RxSense Enterprise Engineering on internal and external calls with third party and/or client facing areas
  • Continued refinement and enhancement to the QA SDLC process with a focus on continued implementation of a best in class Quality Assurance Team.
  • Recruitment/evaluation of new hires and contract employees

 

 Education/Experience:

  • Bachelor's degree (B. A.) from a four-year college or university, and 8 plus years of related work experience.
  • Prior management experience managing multiple teams and have a demonstrated work history leading highly successful and motivated teams.
  • Experience with Selenium, Cypress and other AI-based test automation tools
  • Understanding of the latest testing tools available in the market and experience integrating them into the teams.
  • Understanding of end-to-end automated testing, performance, and load testing is required, along with using various testing frameworks.
  • Excellent communication skills (both written and verbal).
  • Experience working effectively in a team-oriented/collaborative environment.
  • Ability to multi-task while effectively managing time and meeting critical deadlines.
  • Strong customer focus with the ability to advocate for the customer experience.
  • Experience in Pharmacy Business Management and/or Healthcare related fields a plus.

Salary Range 150,000 - 170,000

RxSense believes that a diverse workforce is a more talented and productive workforce. As such, we are an Equal Opportunity and Affirmative Action employer. Our recruitment process is free from discriminatory hiring practices and all qualified applicants are considered for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin.  Neither will qualified applicants be discriminated against on the basis of disability or protected veteran status.  We believe in the strength of the collaboration, creativity and sense of community a diverse workforce brings. 

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