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Change Management Consultant

Austin, Texas

Join SADA as a Change Management Consultant!

We are seeking a proactive and client-oriented Change Management Consultant to guide our customers through technology transformations, specifically for migrations from Microsoft 365 to Google Workspace. This is a hands-on role where you will be the primary point of contact for smaller projects or lead a specific change management workstream on a larger, more complex enterprise engagement. The ideal candidate is an eager, communicative professional who can effectively engage with end-users and stakeholders to drive successful technology adoption. This role is a critical component of our delivery organization, with a direct impact on customer satisfaction and project success.

This is a dynamic, customer-facing role where you will interact with clients on a daily basis, participating in calls and facilitating meetings. You will be measured by a combination of client and colleague feedback, as well as by meeting collaboratively set biannual goals. As you continue to execute successfully, we will build a customized development plan together that leads you through the change management consultant or management growth tracks. This is an opportunity to join a growing team where you can help build new templates and processes.

Core Responsibilities & Strategic Impact

This role requires a driven individual who can manage key deliverables and build strong client relationships. Your key responsibilities and the direct impact on project success and our organization will include:

  • Client-Facing Consulting: Act as the primary point of contact for clients, leading them through the envisioning, planning, and delivery of user adoption and change management programs. You will ensure all work products are customized to the client’s specific needs and meet industry standards, leading to high client satisfaction.
  • Deliverable Ownership: You will be responsible for creating, customizing, and templating standard change management deliverables. This includes creating documents such as the Change Impact Analysis and communication templates. It may include delivering end-user training and executing an Champions program.
  • Project Execution: Apply the team’s best practices and templates to help define how technology will shape a client's overall strategy. You will listen to stakeholders to understand the client’s current state and vision for transformation and adoption, and help establish the implementation strategy to maximize the impact of their cloud journey.
  • Team Contribution: Serve as an established contributor within our organization. You will support your colleagues on their projects, helping to drive successful change for our customers.

Required Qualifications & Experience

We are looking for a candidate who is ready to take on a challenge and grow with our team.

  • Experience:
    • Minimum of 5 years of advisory experience across a variety of industries.
    • At least 3 years of experience leading the "people side" of change initiatives. This includes building change and enablement strategies, leading communications, and designing recommended training plans.
    • Minimum of 3 years of experience working with Google Workspace.
    • Experience with client-facing consulting engagements.
    • Experience designing and delivery technology training - via webinar, in-person, or video creation - is highly valued.
  • Certifications:
    • Cloud Digital Leader certification (or ability to obtain within 3 months of hire).
    • Google Gen AI Leader certification (or ability to obtain within 3 months of hire).
    • PROSCI Change Management certification is highly valued.
  • Skills:
    • Exceptional verbal and written communication skills, including strong technical writing.
    • Attention to detail and ability to manage your own time even when juggling multiple customers or priorities.
    • High proficiency with Google Workspace and other cloud collaboration tools.
    • Strong analytical and problem-solving skills, with a focus on delivering tangible results.

Additional Information

This role may require travel for key implementation dates. We do not send consultants to customer sites for the duration of a project.

About SADA An Insight company

Values: SADA stands for inclusion, fairness, and doing the right thing. From our very beginning, we’ve championed a diverse workplace where we support and learn from each other, amplifying the impact we make with our customers. We’re proud that our teams are composed of contributors who represent a wide array of backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer. Our three core values are the foundation of everything we do:

  1. Hunger
  2. Heart
  3. Harmony

Work with the Best: SADA has been the largest Google Cloud partner in North America since 2016 and, for the eighth year in a row, has been named a Google Global Partner of the Year . This year, SADA was named a Google Cloud Global Partner of the year 2024. SADA has also been awarded Best Place to Work year after year by the Business Intelligence Group and Inc. Magazine, and was recognized as a Niche Player in the 2023 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services.

Benefits: Unlimited PTO, paid parental leave, competitive and attractive compensation,  performance-based bonuses, paid holidays, generous medical, dental, vision plans, life, short and long-term disability insurance, 401K/RRSP with match, as well as Google-certified training programs and a professional development stipend.

Business Performance: SADA has been named to the INC 5000 Fastest-Growing Private Companies list for the last 10+ years in a row, garnering Honoree status. CRN has also named SADA on the Top 500 Global Solutions Providers list for the past 5 years. The overall culture continues to evolve with engineering at its core: 3200+ projects completed, 4000+ customers served, 10K+ workloads, and 30M+ users migrated to the cloud.

To request reasonable accommodation to participate in the job application or interview process, contact careers@sada.com. SADA complies with federal and state/provincial disability laws and makes reasonable accommodations for applicants and candidates with disabilities.

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