Back to jobs

Scrum Master SR

Dallas TX

Why you'll LOVE Sagent:

 

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

 

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

 

Sagent powers servicers and consumers. You power Sagent!

 

About the Opportunity: Sagent is seeking an Agile Scrum Master to coordinate, execute and drive the timely delivery of software solutions projects. The individual will support both Scrum methodology and Waterfall and potentially lead one or more workstreams. You will be responsible for the successful delivery of multiple releases for a solution that will be used by lenders and servicers in the consumer and mortgage lending markets in the United States. As an Agile Scrum Master, you are also responsible for coaching on the elements of project execution as well as supporting the creation of standards, processes and procedures, facilitating meetings, and working with product owner(s) to make sure product backlog is refined and ready for the next sprint. 

Our team will provide you with the best tools, and resources to get the job done…and enjoy every minute of it. Team members would be required to travel to the Sagent Lewisville (or nearby office) a minimum of 3 days a week or greater as needed. 

Your Day-to-Day responsibilities at Sagent include but not limited to: 

  • Work with project team to establish project requirements through key stakeholders 
  • Align project deliverables to one or more Sprints / Releases. 
  • Work with project teams to divide work into manageable Stories and Tasks, so that the cost and completion date of the project can be forecasted. 
  • Develop the baseline project plan/ charter and schedule/incorporate multiple project plans into one overall project plan against which the impact of potential scope changes on schedule, budget, and performance requirements is evaluated. 
  • Evaluate reasonableness of the schedule, ensures that work is accomplished, validate that resources are used as planned and update the schedule as the project progresses. 
  • Collaborate with other Scrum Masters / Project Managers and Product Owners to align priorities and dependencies. 
  • Work closely with stakeholders to identify dependencies and potential risks, addressing them proactively. 
  • Manage team capacity to ensure delivery of work items aligns with available capacity. 

Communication Management 

  • Facilitate Backlog Grooming, Daily Standup, Sprint Planning, Refinement, Retrospective and other Agile ceremonies. 
  • Collaborate with development teams and stakeholders to gather requirements and define user stories and technical tasks and communicate milestones and release targets. 
  • Maintain and prioritize the backlog, considering dependencies, complexity, and business value with guidance from domain owners. 
  • Develop and execute communication plan, including format and content of communication (e.g. meeting, presentation, email, etc.), audiences (e.g. execs, sponsor/champion, team members, other stakeholders, etc.), schedule/periodicity for optimum effectiveness. 
  • Create project status reports and metrics. 
  • Ability to focus message on exceptions, decisions/input sought and health of project and deliverables. 
  • Support implementation of standards, processes, and procedures. 

Position Requirements: 

  • Minimum of 7 years’ of related software delivery management / project management in a technical capacity 
  • Business domain knowledge of Mortgage Originations or Mortgage Servicing a major plus.Must have Scrum (primary) and Kanban knowledge, Waterfall and SAFe experience a plus. 
  • Use of Azure DevOps (ADO), Jira, Monday, Smartsheet, MS project or other Project Management platforms. 
  • Be well versed in navigating through the team boards, reviewing tasks, assignments, States, Stories and task structures including Acceptance Criteria, order of priority, build dashboards, track critical metrics for managing team’s performance. 
  • Demonstrated expert knowledge and experience of project and release delivery management principles and techniques. Solid understanding and experience in requirements/scope management and milestone management. 
  • Experience with using metrics to track Team and Release progress. 
  • Ability to create and manage project / Sprint and Increment schedules. 
  • Demonstrated ability to manage on-time, within budget delivery of complex projects involving multiple releases. 
  • Ability to multi-task and manage several on-going releases at various stages. 
  • Exceptional ability to present concise and accurate information to team members, staff, peers, leadership, vendors, customers, etc. 
  • Ability to act as liaison between users/clients and the project team. 
  • PMP and/or Scrum Master Certifications a plus 

 

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1!  We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, LinkedIn Learning, Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

 

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

 

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

 

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Sagent’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.