Mainframe Operations Tech Principal - India

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all US consumers.

Sagent powers servicers and consumers. You power Sagent!

About the Opportunity:   

The Mainframe Operations Tech SR at Sagent Lending Technologies is a critical role responsible for the upkeep, optimization, and security of the company’s mainframe systems, which are essential for both daily operations and long-term strategic initiatives. With at least 15 years of experience in mainframe administration, the ideal candidate will have expertise in z/OS, JCL, COBOL, DB2, CICS, and IMS, as well as a strong background in performance analysis, particularly with SMF data. This position involves managing system performance, ensuring compliance with security standards, and leading projects related to system upgrades and migrations. The role not only demands strong technical skills and problem-solving abilities but also offers substantial opportunities for professional growth in an innovative and supportive environment. By joining Sagent Lending Technologies, you will be part of a team that leverages technology to enhance customer engagement and improve operational efficiencies, making it a rewarding opportunity for those looking to advance their career in a technology-driven setting.

Your Day-to-Day at Sagent: 

• System Administration: Manage and maintain the Mainframe environment, ensuring high availability and optimal performance of all mainframe systems.
• Performance Analysis: Analyze system performance indicators and provide reports with improvement and optimization recommendations. Use tools and techniques to measure, analyze, and optimize system performance, including expertise in SMF records.
• Capacity Planning: Lead capacity planning assessments to ensure adequate system resources while optimizing cost-effectiveness and efficiency.
• Security and Compliance: Implement and manage security measures to protect data and access to the mainframe systems. Ensure compliance with all relevant industry standards and regulations.
• Troubleshooting: Serve as the primary contact for technical troubleshooting on Mainframe issues; provide quick resolution and root cause analysis for system interruptions and performance degradations.
• Technical Leadership: Provide guidance and leadership to junior team members. Stay updated with the latest advances in Mainframe technology and incorporate this knowledge into the team’s skill set.
• Project Management: Manage projects related to upgrades, migrations, and installations of Mainframe hardware and software.
• Documentation: Create and maintain comprehensive documentation related to system configuration, mapping, processes, and service records.

We would love to hear from you if you have:

• Education: Bachelor’s degree in computer science, Information Technology, or a related field.
• Experience: Minimum of 15 years of experience in Mainframe administration, including hands-on experience with z/OS, JCL, COBOL, DB2, CICS, and IMS.
• Performance Analysis Expertise: Strong background in performance analysis with detailed knowledge of SMF data and related performance monitoring tools.
• Certifications: Desirable certifications include Certified Systems Professional, IBM Certified System Administrator, and others relevant to Mainframe technology.
• Skills: Expert understanding of Mainframe architecture and its components. Proficient in using Mainframe software management tools and security features. Ability to analyze and interpret complex data to provide actionable insights. Strong problem-solving skills and ability to think algorithmically.
• Communication: Excellent written and verbal communication skills, capable of working with diverse teams and managing multiple projects with stakeholders at all levels.

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Perks!   As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1!  We offer a comprehensive package including Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more!

Why Sagent?  Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.