Account Representative
Job Description
SalesLabX is a people first organization, based in Austin, TX. Sure, our expertise is in marketing automation and optimization, but we care about creating meaningful connections, both with our clients and within our team. We're a small but rapidly growing tech start-up, with a strong focus on diversity and inclusion, charitable giving, and creating a fun and nurturing work environment for our team members. We invest in the growth and happiness of our team so that we can all rise collectively toward success! In fact, we were named as one of Inc Magazine’s 2023 Best Places to Work, largely due to our thoughtful benefits and inclusive culture.
We're looking for individuals that share our vision of a creative and innovative workplace, where your skills and achievements can multiply at hyper speed.
As an Account Representative, you'll be reaching out to prospective clients and generating account opportunities. We're looking for someone who is proactive, positive, and passionate about helping others. You'll also be highly skilled in communication, offer great customer service, and have exceptional time management, and project management skills.
Responsibilities
- Follow up timely on inbound leads and manage full-cycle sales
- Maintain organized notes about all potential clients and calls
- Manage sales pipeline
- Coordinate sales effort with team members and other departments
- Achieve agreed upon sales targets and outcomes within schedule
- Assist with demos for clients (including client market research)
- Answer client lead questions
- Perform cost-benefit analyses of existing and potential customers
- Draft client proposals
- Maintain positive business relationships to ensure future sales
- Assist with upselling SLX unlimited subscription plans to existing Salesforce and Pardot Users
- Sell within US territory
Requirements:
- Familiarity with BRM and CRM practices along with ability to build productive business professional relationships
- High level of efficiency and accuracy (very detail-oriented)
- Excellent relationship management skills and follow-up skills
- Openness to feedback
- Exceptional verbal, written, and interpersonal skills
- Excellent time management and organizational skills
- Adaptable and excited about fast growth
- Passionate about helping people
- Ability to take initiative and make things happen
- Ability to solve problems quickly and think strategically
- Experience with task management tools, such as Asana
- Hybrid in office 2 days per week
Experience:
- B2B Sales: Minimum of 2 year (Preferred)
- Experience with Salesforce and Pardot (Highly preferred)
Benefits:
Our 2023 Best Places to Work assessment revealed that our organization shines in contrast to other organizations our size when it comes to benefit offerings. You can find a list of our exciting benefits below.
- Medical, Dental, and Vision Insurance
- 401K Matching
- Charitable Donation Matching
- Home Office Workspace Stipend
- Professional Development Stipend
- Employer-funded Certification Opportunities
- Student Loan Repayment Program
- Wellness Stipend
- Mental Health Therapy Stipend
- Paid Time Off
- 80 Hours Paid Time Off per year
- Regular Team Events (such as Happy Hours)
- 40 Hours Required time off
- One Week End of Year Holiday
- Access to organization subscriptions
- Personal Care Travel Reimbursement
Job Type: Full-time
Salary: $50,000 - $55,000 base comp (not including commissions) OTE $92,000
COVID-19 considerations:
We are currently working remotely with plans to move to an optional, hybrid work-from-home/in-office model in the future.
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