User Experience (UX) Manager

Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.

Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.

At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here. 

About the Opportunity

User Experience (UX) Manager | Growth (Enterprise SaaS)

We are looking for a UX Manager or Sr. UX Manager to lead and mentor a global team of designers working on projects for our Growth group in Research and Development. This person will be responsible for managing a team of five UX designers and ensuring that the new functionality we release meets both business and user goals. The role reports to the VP of User Experience in our R&D organization.

The UX team consists of product designers and technical writers who are committed to helping our users create compelling product experiences. We use Figma to create designs using our design system, Habanero. In addition, we employ a set of tools to connect with current and potential customers both within and outside our product. 

The Growth group at Salsify is focused on creating new products and capabilities that drive customer satisfaction and business expansion. As one of the leaders of this group, you’ll form a triad with an engineering and product management leader to drive innovative projects that push the boundaries of what Salsify's platform can achieve. You’ll understand the product, manage a team, and create and sustain processes that help us grow and scale.

You’ll Make an Impact Via:

• Outcomes Rather than Outputs: Do work that drives results.
• Leadership and Team Management: Lead, mentor, and grow a team of UX designers in Portugal and the US.
• Cross-Functional Collaboration: Partner with Directors of Engineering and Product Management to lead the Growth Group in the R&D organization.
• UX Strategy and Execution: Define and drive UX best practices, ensuring a seamless, user-centered design experience.
• Research and Design Operations: Implement efficient processes and tools to support a distributed design team that recruits its own users for the research it conducts.
• User Research & Data-Driven Design: Leverage data, research, and user feedback to demonstrate that design decisions are improving the user experience and driving business impact.

You’ll Enjoy This Role If You Like:

• Designing for complex B2B applications
• Leading UX teams across different locations and time zones
• Articulating design decisions to a broad range of stakeholders
• Working cross-functionally
• Advocating for user needs in the context of business impact
• Implementing, sustaining, and growing a design system
• Conducting your work in English. Fluency in written and spoken English is required
• Focusing on the business of e-commerce, specifically how brands and retailers collaborate to sell products online

Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!

A member of Talent 'talent@salsify.com' will be reaching out about next steps if we would like to move forward.

Salsify’s mission is to empower brand manufacturers to win on the digital shelf.

Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.

We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!

As part of the hiring process, we may be conducting reference checks with your provided contacts.

Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.

An Inclusive Place To Work

Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 

Accommodations

Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.

We take your security seriously. When applying for a position with us, please be aware of the following:

Official Communication Channels

All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.

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Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening.

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No Payments Ever Required

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Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.