Account Executive - Shopper

ROLE: ACCOUNT EXECUTIVE - SHOPPER

TEAM: ACCOUNTS, SHOPPER

LOCATION: TORONTO

HYBRID: 2 Days/Week (Tuesdays & Wednesdays) - Onsite at SALT HQ 

COMPANY OVERVIEW

Salt XC is a full-service agency with an ambition to earn the world’s attention. Our core philosophy of Connected Creativity™ grounds us in a cross-disciplinary collaborative approach to ideation and planning that helps unlock the power of different perspectives, delivering new and effective solutions. The best results start with different ideas.

ROLE OVERVIEW

Salt Omni Shopper, our in-house Omni Shopper team, is looking for an Account Executive to support a Tier 1 Financial Services account. In this role, you will oversee small to medium-sized programs and contribute to large-scale campaigns as part of a larger team. Successful candidates are strong communicators, adaptable problem solvers, organized project managers, have great attention to detail, and can manage multiple projects and timelines. 

You should have a passion for retail and finance, with a focus on relationship building, high-quality execution, and a detail-oriented approach to delivering results.

CORE RESPONSIBILITIES

Account Management

• Act as the main point of contact for clients & partners, ensuring clear communication of needs and updates.
• Maintain a strong understanding of client products and services.
• Develop clear and concise program briefs to guide project execution.
• Create and manage workback schedules, keeping clients informed of any timeline changes.
• Lead program execution, working closely with internal project managers and external production partners.
• Identify and track industry trends to enhance strategies.
• Analyze consumer behavior data before and after programs to drive insights.
• Serve as an extension of the client’s team, ensuring their needs are met throughout planning, execution, and wrap-up.
• Attend in-person meetings as required, and plan to be in the office in-person 2 days per week (Tuesdays and Wednesdays). With flex for those days to occasionally change as needs arise. 

Team Management

• Work closely with your team, partners, and suppliers to ensure seamless execution.
• Provide training, guidance, and management support for Coordinators (where applicable).
• Keep your manager informed of key activities, client updates, and potential challenges.

Financial Management

• Develop expertise in Salt’s pricing model and client-specific budget tools.
• Build small to medium-sized budgets and own key components of large-scale budgets.
• Oversee budget reconciliation, collaborating with the finance team to ensure accuracy.
• Proactively flag budget concerns and work with your manager to address them.
• Manage client and company purchases, ensuring all expenses are tracked and reconciled properly.
• Support business growth efforts to help meet objectives.

Business Operations

• Identify challenges and suggest improvements to processes.
• Contribute to internal teams and committees to foster a positive culture and implement new initiatives.
• Assist with day-to-day client and company projects as needed.

EXPERIENCE & SKILLS 

• 2-5 years of marketing experience, preferably in shopper marketing or client-side program execution.
• Strong verbal and written communication skills.
• Ability to adapt quickly and solve problems effectively.
• Experience managing program budgets with confidence.
• Excellent time management and active listening skills.
• Strong ability to build rapport and collaborate with internal and external teams.
• Highly organized with attention to detail.
• Strong production skills and an understanding of consumer behaviours and industry trends.
• Proficiency in O365 and other foundational technology tools.
• Passion for marketing, partnerships, and delivering exceptional experiences.

SALT’S VALUES

• SALT OF THE EARTH: We are humble, hardworking, honest, and kind. We foster trust and respect, making work enjoyable and collaborative.
• DO WHAT IS RIGHT: We don’t take shortcuts. We believe in doing what is right, not just what is easy or expected.
• EARN IT: We believe in hard work, accountability, and delivering real results—earning respect, recognition, and success.
• MAKE THINGS BETTER: We continuously improve and seek smarter, more effective solutions. Great ideas can come from anywhere.
• SEEK DIFFERENT PERSPECTIVES: We embrace diverse viewpoints, knowing they fuel creativity, innovation, and better outcomes.

Salt XC is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.