Account Executive

POSITION DESCRIPTION

ROLE: ACCOUNT EXECUTIVE – SHOPPER
TEAM: ACCOUNTS

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COMPANY OVERVIEW
Salt XC is an agency built on the philosophy of Experiential Commerce™—a unique approach that designs consumer experiences to earn attention and drive action. We integrate online and offline consumer touchpoints using data, media, and impactful brand moments that lead to transactions.

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ROLE OVERVIEW
Salt Omni Shopper, our in-house Omni Shopper team, is looking for an Account Executive to support a Tier 1 Financial Services account. In this role, you will oversee small to medium-sized programs and contribute to large-scale campaigns as part of a larger team.

Successful candidates are strong communicators, adaptable problem solvers, organized project managers, have great attention to detail, and the ability to manage multiple projects and timelines. You should have a passion for retail and finance, with a focus on relationship building, high-quality execution, and a detail-oriented approach to delivering results.

This is currently a Hybrid work opportunity with 2 days in office required at our Salt Toronto Head Office (Tuesdays and Wednesdays, with flex for occasional changes as needs arise).

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CORE RESPONSIBILITIES

Account Management

• Act as the main point of contact for clients & partners, ensuring clear communication of needs and updates

• Maintain a strong understanding of client products and services

• Develop clear and concise program briefs to guide project execution

• Create and manage workback schedules, keeping clients informed of any timeline changes

• Lead program execution, working closely with internal project managers and external production partners

• Identify and track industry trends to enhance strategies

• Analyze consumer behavior data before and after programs to drive insights

• Serve as an extension of the client’s team, ensuring their needs are met throughout planning, execution, and wrap-up

• Attend in-person meetings as required

Team Management

• Work closely with your team, partners, and suppliers to ensure seamless execution

• Provide training, guidance, and management support for Coordinators (where applicable)

• Keep your manager informed of key activities, client updates, and potential challenges

Financial Management

• Develop expertise in Salt’s pricing model and client-specific budget tools

• Build small to medium-sized budgets and own key components of large-scale budgets

• Oversee budget reconciliation, collaborating with the finance team to ensure accuracy

• Proactively flag budget concerns and work with your manager to address them

• Manage client and company purchases, ensuring all expenses are tracked and reconciled properly

• Support business growth efforts to help meet objectives

Business Operations

• Identify challenges and suggest improvements to processes

• Contribute to internal teams and committees to foster a positive culture and implement new initiatives

• Assist with day-to-day client and company projects as needed

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A SUCCESSFUL CANDIDATE WILL HAVE:

• 2 - 5 years of marketing experience, preferably in shopper marketing or client-side program execution

• Strong verbal and written communication skills

• Ability to adapt quickly and solve problems effectively

• Experience managing program budgets with confidence

• Excellent time management and active listening skills

• Strong ability to build rapport and collaborate with internal and external teams

• Highly organized with attention to detail

• Strong production skills and an understanding of consumer behaviours and industry trends

• Proficiency in O365 and other foundational technology tools

• Passion for marketing, partnerships, and delivering exceptional experiences

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SALT’S VALUES

• SALT OF THE EARTH: We are humble, hardworking, honest, and kind. We foster trust and respect, making work enjoyable and collaborative.

• DO WHAT IS RIGHT: We don’t take shortcuts. We believe in doing what is right, not just what is easy or expected.

• EARN IT: We believe in hard work, accountability, and delivering real results—earning respect, recognition, and success.

• MAKE THINGS BETTER: We continuously improve and seek smarter, more effective solutions. Great ideas can come from anywhere.

• SEEK DIFFERENT PERSPECTIVES: We embrace diverse viewpoints, knowing they fuel creativity, innovation, and better outcomes.

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Salt XC is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.