People Operations & Admin Associate

About the Role

The HR & Admin Associate will support the day-to-day administrative operations of the Human Resources and Administration functions. The role will primarily focus on coordinating HR processes, maintaining employee records, supporting HR programs, and facilitating administrative operations to ensure smooth running of workplace services. The role requires strong organizational skills, attention to detail, confidentiality, and the ability to coordinate across departments.

Key Responsibilities:

1. HR Administrative Support

• Maintain accurate employee records and HR databases ensuring confidentiality and compliance.
• Support onboarding processes including preparation of contracts, documentation, and induction coordination.
• Coordinate offboarding processes including documentation, clearance, and exit tracking.
• Assist with maintaining employee files and updating HRIS systems.
• Prepare HR reports, trackers, and documentation as required by HR leadership.
• Coordinate internal HR communications and documentation distribution.
• Support payroll administration by verifying HR data such as employee changes, benefits updates, and deductions.

2. Employee Relations Support

• Assist in handling HR inquiries and direct employees to the appropriate HR resources.
• Support documentation and coordination of employee relations processes where required.
• Support HRBP initiatives and employee engagement activities.

3. Administration & Facilities Coordination

• Support smooth running of office administrative services and escalate issues where necessary.
• Assist with staff travel logistics including booking transport and accommodation.
• Coordinate facility maintenance schedules and escalate issues to vendors when needed.
• Verify administrative vendor invoices and coordinate with finance for payments.
• Assist with planning and coordination of company events and meetings.
• Support management of meeting room schedules and access coordination where required.

4. Reporting & Coordination

• Prepare periodic and ad hoc reports for HR and administration.
• Track HR and administrative service requests to ensure timely resolution.
• Coordinate with internal departments to ensure smooth delivery of workplace services.

5. General Duties

• Support the HR and Administration teams with operational and administrative needs.
• Perform any other duties assigned by the HR Manager or Administration Manager.

Minimum Qualifications:

• Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.
• At least 1–2 years of experience in HR administration, office administration, or a related support role.

Preferred Qualifications

• Experience working with HRIS or HR administrative systems.
• Strong proficiency in MS Office applications (Excel, Word, PowerPoint).
• Understanding of basic HR processes and employment documentation.
• Strong organizational and coordination skills.
• High level of discretion and confidentiality.

Key Competencies

• Attention to detail
• Organizational and coordination skills
• Communication and interpersonal skills
• Confidentiality and integrity
• Ability to manage multiple tasks and deadlines
• Problem-solving mindset

About Sama 

Sama provides high-quality training data that powers AI technology for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We’re experts in data annotation, supporting text, 2D, 3D image, video, and sensor data for machine learning algorithms and generative AI models. Sama offers the highest quality SLAs in the industry, along with cutting-edge ML-assisted annotation tools, QA processes, and security and compliance standards.

Founded in 2008 on the belief that “talent is equally distributed, but opportunity is not”, Sama is driven by the mission to expand opportunities for those who are underprivileged. As a certified B-Corp, Sama has provided worker training programs to increase economic opportunity for more than 15,000 people from underserved communities. By connecting our customers with amazing talent in East Africa, we've impacted more than 69,000 workers and their dependents.

Today, our vision is to provide data scientists, ML engineers, and data operations teams with an indispensable, integrated platform for AI data preparation, labeling, and collection. 

For more information, visit www.sama.com.

More information can be found at:

• Featured in Forbes: How Ethical Is Your AI?
• Sama Honored on Inc. Magazine’s Annual List of America’s Fastest-Growing Private Companies — the Inc. 5000
• Reversing Poverty - Ted Talk by our founder Leila Janah

Our Culture:

Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are One Team, One Goal - Deliver. Period. - Trust & Transparency - Customer First - Humanity.

Our Benefits:

Sama offers competitive compensation commensurate with experience and a full benefits package, including: medical, dental, and vision insurance, long-term disability insurance, life, and AD&D insurance, employer-matching Group RRSP, generous holiday and vacation policies, a monthly fitness stipend, monthly cell phone reimbursement and professional development opportunities. Our Talent Acquisition team would be happy to discuss our benefits packages with you in more detail during the interview process.

At Sama, we pride ourselves in being a diverse and equal opportunity employer.