Senior Staff, Design Program Manager

30 W 26th Street, New York, New York 10010

Lab Summary:

Based in New York City, Samsung’s Global UX Studio is an independent design and research studio that explores emerging customer, cultural, design, and technology trends to design, build, and share a joyful, people-centered future for mobile product experiences, looking 5 years out from today. We use hands-on invention to create the north star visions for Samsung’s Galaxy mobile devices of tomorrow and for the One UI experiences that will power them.

We are looking for a world-class Design Program Manager to oversee our explorations, and to shape, organize, and shepherd our portfolio of explorations to success.

Position Summary:

As Design Program Manager, you will be responsible for the operation of the Global UX Studio – from framing and execution against specific projects up to annual and multiyear roadmaps that will inform strategy and impact across the Global UX Studio and Samsung’s Mobile Experience division. You will work directly with the VP and Directors of the Global UX Studios and its designers, researchers, and technologists to lead the Studio to world-class execution against that roadmap.

You will be involved in every aspect of our projects, ensuring that our efforts are planned, executed, and shared efficiently and seamlessly against a plan to realize each of our ambitious explorations. We’re a tight-knit studio, so as owner of the design program of the Studio, you will also define the work itself. The ideal candidate will introduce a product management perspective to our work – providing a strategic and product-oriented mindset to elevate the execution of our craft and guide use the right work, at the right time, for the right stakeholders.

Position Responsibilities:

  • Establish the design program management discipline and strategy for the Global UX Studio
  • Lead program management, including program definition, organization, resourcing, plan development, scope management, and risk mitigation for our full portfolio of design, research, and technical prototyping projects
  • Predict, identify, and mange status, risks, and developments and communicate effectively to stakeholders
  • Collaborate and coordinate with cross-functional teams inside and outside of Samsung
  • Maintain appropriate program documentation related to deliverables, schedule, and budget
  • Establish, negotiate, and manage engagements with outside design agencies and contractors
  • Administer program and organizational budgets
  • Oversee the physical operations of the Global UX Studio office
  • Enable each member of the Studio to do the best work of their career

Required Skills:

  • Bachelor’s Degree, or Master’s Degree preferred in program management, design operations, product management, or equivalent combination of education, training, and experience
  • 12+ years in industry-related, consulting, or agency experience managing teams of cross-discipline resources across locations and organizational boundaries with proven results
  • Strong organizational, written, and verbal communication skills, coupled with responsiveness and follow-through on details
  • Experience with intuitively selecting and implementing appropriate program and project management strategy, methodologies, and best practices
  • Ability to develop strong relationships and enable cohesiveness across diverse individual skills and styles
  • Business-level fluency in English
  • Proficiency in Korean is a plus
  • International and Domestic travel is required
Our total rewards programs are designed to motivate and engage exceptional talent. The base pay range for roles at this level is listed below, but may be higher or lower in other states due to geographic differentials in the labor market. Within the base pay range, individual rates depend on a number of factors—including the role’s function and location as well as the individual’s knowledge, skills, experience, education and training. This is part of our comprehensive compensation package with annual bonus eligibility and generous benefits to help you live life well.

Base Pay Range

$197,800 - $296,600 USD

Additional Information

Disclosure of Trade Secrets

Samsung has a strict policy on trade secrets. In applying to Samsung and progressing through the recruitment process, you must not disclose any trade secrets of a current or previous employer.

Essential Job Functions

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, and frequently operate standard office equipment, such as telephones and computers.

Samsung Research America is committed to complying with all Federal, State and local laws related to the employment of qualified individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the recruiter or email sratalent@samsung.com.

Equal Employment Opportunity

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

Samsung Research America is committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

For more information regarding protection from discrimination under Federal law for applicants and employees, please refer to this link: Pay Transparency

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