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Assistant Engineer, DRAM Business Enablement

Austin, Texas, United States

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To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period. 

Advancing the World’s Technology Together

Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. 

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities.

What You'll Do

Samsung Device Solutions America is seeking an Assistant Engineer, DRAM Business Enablement.  Be motivated self-starter to manage and sustain memory qualification for DRAM-based memory solutions being used in a breadth of applications in a customer lab environment.  You will be focused on successful technical engagement in consultation with engineers to drive memory qualification completion, collaborate with customer lab representatives to initiate debugging activities for any memory failures to maintain alignment with customer objectives and foster deeper technical engagement and relationships.  Experience of working in a hardware test environment and the ability to communicate effectively is essential to the position.

Location: Daily onsite presence in Round Rock/Austin location 5 days/week.

  • Daily local travel to customer lab in Round Rock required.
  • Perform memory qualification tests in the customer lab.
  • Inspection of qualification samples for any sign of damage that may need replacement
  • Prepare test results & reports according to instructions
  • Proactively and professionally manage lab memory samples in accordance with company guidelines and customer requirements
  • Develop subject matter expertise needed to provide first-line failure issue resolution as needed to drive to closure.
  • Manage critical relationships with key customer lab managers, engineers and technicians.
  • Understand customer requirements for DRAM product design-in and assist local engineers in providing solutions and suggestions
  • Assisting engineering to follow up on PCN (Product Change Notice) and related validation/testing activities in internal and customer labs.
  • Assist engineers with self-qualification testing; prepare devices and equipment for test.
  • Support self-qualification activity and understand DRAM SI/PI and timing analysis measurements.
  • Synchronize with engineers to assure that the memory testing strategy is fully aligned with our business strategy.
  • Ability to communicate at various management levels

Job ID: 42360

What You Bring

  • Bachelor’s degree in Computer Science, Information Technology, Electronics or Electrical Engineering or a related field (or equivalent work experience).
  • 2+ years of lab experience in hardware testing environment
  • Solid experience with supporting DRAM memory products.
  • Familiar with system RAS features and technical support for Tier 1 DRAM customers and their ODMs
  • Experience in supporting consumer server & PC DRAM products to customers and enabling products: DDR based memory DIMMs, discrete LPDDR and DDR DRAM components.
  • Capable of prioritizing tasks to meet goals and ensure product quality.
  • Experience working with validation engineers setting up test benches.
  • Ability to work independently and as part of a team.
  • Show computer skills, able to run diagnostic software and test scripts.
  • Strong interpersonal, written and verbal communication skills
  • Customer support experience for DRAM products and related communications skills.
  • Proficient experience in using MS Excel, Word, and Powerpoint.
  • Experience in troubleshooting computer hardware issues involving memory failures.
  • Fluency in Korean is a plus   
  • You’re inclusive, adapting your style to the situation and diverse global norms of our people.
  • An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
  • You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
  • Innovative and creative, you proactively explore new ideas and adapt quickly to change

#LI-MD1

 

What We Offer
The pay range below is for all roles at this level across all US locations and functions. Individual pay rates depend on a number of factors—including the role’s function and location, as well as the individual’s knowledge, skills, experience, education, and training. We also offer incentive opportunities that reward employees based on individual and company performance. 

This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.

Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Enjoy Time Away You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.
Care for Family Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and an errand service.
Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, you’ll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.

Hourly Base Pay Rate

$38.92 - $49.54 USD

Equal Opportunity Employment Policy 

Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.

When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

Recruiting Agency Policy

We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.

Applicant Privacy Policy
https://semiconductor.samsung.com/us/careers/privacy

 

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